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Thomson rejection on claim

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Travelled from Mytilene to Manchester with thomsons flight TOM 2421 8th Sept 2011 delayed over 24 hours. Completed claim form January 28th 2013 submitted boarding passes, passport copies plus letter from airline confirming delay due to technical fault. 70 days later Thomson say no pay because it was extraordinary circumstances ( the technical fault).What can I do next ? Is this the End? :mad:

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  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    bonemeal wrote: »
    Travelled from Mytilene to Manchester with thomsons flight TOM 2421 8th Sept 2011 delayed over 24 hours. Completed claim form January 28th 2013 submitted boarding passes, passport copies plus letter from airline confirming delay due to technical fault. 70 days later Thomson say no pay because it was extraordinary circumstances ( the technical fault).What can I do next ? Is this the End? :mad:

    Post in the Thomson thread, read about others' experiences, and study carefully the FAQs on page one (and the links): that will tell you what you do next.
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