pc restore by mistake HELP!!!!

crystal9

Hi all
Hello all i have done something stupid and done a restore which has now taken it back to when it was brand new.

I am currently using IE as i tried downloading google chrome but can not access the internet on it any help would be appricated.

also now that i have done the restore does that mean i have lost all photos that i had on my pc?

matttye

Do you get an error message when you try to use the web browser? If so, what does it say?

Did you ever backup your data?

crystal9

matttye wrote: »

Do you get an error message when you try to use the web browser? If so, what does it say?

Did you ever backup your data?

Well.....and i know you will tell me off but i think i only tried to back up once just after we got the laptop.

the error message is

• Reload this web page later.
• Check your Internet connection. Reboot any routers, modems or other network devices that you may be using.
• Add Google Chrome as a permitted programme in your firewall or antivirus software's settings. If it is already a permitted programme, try deleting it from the list of permitted programmes and adding it again.
• If you use a proxy server, check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server, adjust your proxy settings: Go to the Chrome menu > Settings > + Show advanced settings > Change proxy settings... > LAN Settings and deselect the "Use a proxy server for your LAN" checkbox.

Error 102 (net::ERR_CONNECTION_REFUSED): The server refused the connection.

matttye

crystal9 wrote: »

Well.....and i know you will tell me off but i think i only tried to back up once just after we got the laptop.

the error message is

• Reload this web page later.
• Check your Internet connection. Reboot any routers, modems or other network devices that you may be using.
• Add Google Chrome as a permitted programme in your firewall or antivirus software's settings. If it is already a permitted programme, try deleting it from the list of permitted programmes and adding it again.
• If you use a proxy server, check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server, adjust your proxy settings: Go to the Chrome menu > Settings > + Show advanced settings > Change proxy settings... > LAN Settings and deselect the "Use a proxy server for your LAN" checkbox.

Error 102 (net::ERR_CONNECTION_REFUSED): The server refused the connection.

No need to tell you off, you've learned the hard way

Try right clickong on the network icon in the system tray in the bottom right hand corner of the screen and go to "Troubleshoot problems" - that should help point you in the right direction.

crystal9

matttye wrote: »

No need to tell you off, you've learned the hard way

Try right clickong on the network icon in the system tray in the bottom right hand corner of the screen and go to "Troubleshoot problems" - that should help point you in the right direction.

thanks, i have tried that but it dosn't come up with any errors, i am so confused as when i last downloaded it i was able to start using it straight away. I have even signed into my google account but still no joy

matttye

crystal9 wrote: »

thanks, i have tried that but it dosn't come up with any errors, i am so confused as when i last downloaded it i was able to start using it straight away. I have even signed into my google account but still no joy

Have you tried using any other web browsers/applications and can you get on the internet with those?

closed

http://www.piriform.com/docs/recuva/using-recuva/wizard-mode/the-deep-scan-option

http://www.softpedia.com/get/System/Back-Up-and-Recovery/PC-Inspector-File-Recovery.shtml

http://www.macrium.com/reflectfree.aspx

matttye

closed wrote: »

http://www.piriform.com/docs/recuva/using-recuva/wizard-mode/the-deep-scan-option

http://www.softpedia.com/get/System/Back-Up-and-Recovery/PC-Inspector-File-Recovery.shtml

http://www.macrium.com/reflectfree.aspx

+1 for Recuva Brilliant bit of software.

crystal9

matttye wrote: »

Have you tried using any other web browsers/applications and can you get on the internet with those?

yeah i have but only IE which i'm using now, i managed to get my pictures back i remembered the program recuvva so i am really chuffed about that :j

crystal9

closed wrote: »

http://www.piriform.com/docs/recuva/using-recuva/wizard-mode/the-deep-scan-option

http://www.softpedia.com/get/System/Back-Up-and-Recovery/PC-Inspector-File-Recovery.shtml

http://www.macrium.com/reflectfree.aspx

thanks closed- even though i have found my pictures do i still use all these? also have you any ideas why i can't use chrome?

closed

where did you find your pictures?

Did you do a factory restore or a system restore

the 3rd link might be useful, it's for backup

does IE work

which AV/firewall is in use

Is it wired or wireless

is there any proxy setting enabled in IE/Chrome