genius energy free solar panels

EricMears

zeupater wrote: »

Apologies ... I simply took the term 'us', in the context and format utilised, as being a nominally self inclusive term ...

No offence taken.

"Us" might have meant 'me & Z' , 'everyone who contributed to this thread' , 'everyone who read this thread' or (as indeed I intended) 'all regular contributors to the G & E MS forum pages'. And of course there have been some of (the actually intended) us who have been vociferous in labelling folk who didn't share their own views as 'trolls'. That hasn't happened lately but I doubt we can rely on it never happening again.

Beenrippedoff31

I have had solar panels for the last 15 months fitted by Genius Energy a 4kw system and what a waste of my hard earned money. New customers thinking of going to Genius Energy for solar panels beware of the following lies the salesman will tell you.
The salesman will tell you they are part of the Government Green Deal Scheme and they are not.
The salesman will tell you and lie to you that you will be in fuel poverty within the near future to scare you into taking out solar panel system with Genius Energy.
The salesman will tell you the cost of the solar panel system will be approximately £14000 - this is a Rip off you are paying double for a 4kw system with Genius Energy than any other decent reputable company. Average 4kw system will cost £6000.
The salesmen will tell you, you will cover the monthly payments by the energy the solar panels generate - this is a lie. I pay £150 per month in repayments for the £14000 loan and I received only £400 from the income generated by the solar panels for the first year. I did not do my home work and when I rang my energy provider they told me I would only be receiving £400 per 12 months from the energy the solar panels will generate. I am paying over £1500 per year out of my own pocket - this is what the Genius Energy salesman will not tell you!
The salesman will tell you, you will receive monthly payments for the income generated by the solar panels - this is a lie, you will be paid every quarter if your lucky. My first payment from the income generated by solar panels was £140 for 3 months energy generated from the solar panels. Upon receiving £140 for 3 months I knew something was wrong and that I had been lied to about the performance of the solar panel system.
The salesman will ask you to sign a form (which he will keep hidden) and will tell you this signature is to check and see if your eligible for the free loan from Shawbrook bank.
What your actually signing for is a loan from Shawbrook bank which will be subject to a very high interest rate. So if your loan is £14000 what the salesman will not tell you is the total repayment for the loan will be double the loan amount so you will be repaying back £28000.
The salesman will try and get you and your wife/husband/ partner, both of you as a couple to agree to the solar panel system so that you are both tied into the agreement financially.
The salesman will not leave you any paperwork, the reason for this is if they leave you any paperwork then you will figure and sus out you are being lied to.
You should be given paperwork in case you change your mind and you do not want to carry on with the contract you signed - I was never left with any paperwork.
So overall Genius Energy salesmen just tell you a pack of lies and make the system sound so good.
Do not recommend your family and friends on the thought of receiving £100 per customer you recommend to them, all your doing is putting your family and friends into Debt.
I recommended my family and friends and Genius Energy sales people started to hound them via the phone and luckily none of my family and friends took out a solar panel system with Genius Energy which to me was a great relief.
Overall you are just being conned and sold a solar panel system that is not fit for purpose. I wrote to Genius Energy CEO and he disregarded my letters.
So from an innocent member of the public who is now in Debt due to the lies of a lying salesman do not purchase your solar panels from Genius Energy go to a more reputable company and most of all do your home work.
Never trust a salesman as they are only interested in their own commission, ask to see the paperwork, read it and then sign any paperwork.
On 29/06/2015 RECC found Genius Energy in breach of misleading and miss-selling solar panel contracts to consumers from late 2013 up until June 2014. I was missold solar panels during this time. So if you were sold solar panels during this period then take them to court as Genius Energy have admitted to RECC they breached the consumer code.
This is what Genius Energy are worried about paragraph 3.12 of the non compliance report. The Panel considered the request on behalf of the Regulator to make an order under section 4.9.12 of the Bye-Laws that the Regulator may list the number of complaints registered against the Code Member on the Regulator’s website. In this case, the Panel was persuaded by the Member that this might have serious commercial implications. The Panel finds that this would be a disproportionate sanction in the circumstances of this case.
Genius Energy have conned, ripped off and lied to decent individuals, placed them
In debt and they are worried about their own commercial implications, Shame on them!!!!

Beenrippedoff31

Hussain, Go on the RECC website and onto non compliance panel and read the non compliance panel report for Genius Energy who have admitted to miss-selling solar panel systems during late 2013 until June 2014 when you aunt and uncle purchased their system. Hopefully this report will assist your family members.