farce of a benefits system, need help.

Poppie68

I thought ICE was only for CSA related complaints?

bexy_v

hope you get this sorted, how terrible

wossie

I thought the main, was people frauding the dwp , not the dwp frauding its customers.

so so pleased I wrote to my local mp.

disgusted is not a word.

benefitbaby

Poppie68 wrote: »

I thought ICE was only for CSA related complaints?

ICE also covers DWP complaints not resolved through the usual channels however do not expect a quick fix, the average case takes a year until a decision is made by the ICE.

Bamber19

wossie wrote: »

For those who are interested, update .

Just had a phonecall from the top manager. The case has come to his attention, believe its from complaint to our MP.
Cut a long story short, the brown stuff is going to hit the fan. In his words he feels let down that his department has let our claim go on like this.

Good to hear, but let's wait until his words turn into payments.