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Help! Online Company Refusing Refund After 30 days

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Comments

  • Vege_2
    Vege_2 Posts: 8 Forumite
    30 messages!!!!! Holy cr4p batman, what a waste of effort.

    In situations like this....

    1. Chargeback...and don't let the bank fob you off.....threaten them with the BO [or whatever it's called now]
    2. Section 75 on your credit card
    3. Small claims court...against your bank [they have assets] jointly with the company.

    Never, ever, ever, ever, ever, ever waste your effort calling them [bank or company]. Put it all in writing, and !!!!!! stop wasting your life and after 2 or 3 messages, go nuclear.

    Issue is still on going. I will be visiting the bank tomorrow to check if they have made any progress. In the mean time, Ultimate Appliances continues to ignore attempts at communication so you were right that in such situations the best option is to go nuclear asap. Lesson learnt!
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