Flight Delay Timings

irishesman

Hi All

Does anyone know exactly at what point the delay of a flight is measured? I landed in Gatwick yesterday, and the delay at the point of touchdown was 2H 55Mins, but was 3H 05 mins at the gate. Where exactly is the cutoff for measuring the delay?

Also, because BA had to send out a replacement plane because of earlier mechanical troubles, has anyone managed to get any compensation due to lack of facilities onboard? ie no food choice or very limited choice of drinks?
Thanks

Caz3121

they use the actual arrival (touch down time) v's the scheduled arrival time. You can check on flightstats what was reported

irishesman

Well, the flight stats sight says delayed 180 minutes, which I guess means I can claim. Where do they get these figures from?
Thanks

irishesman

Here's the details

DEPARTURE ARRIVAL Scheduled Departure:Scheduled Arrival: 7:10 PM - Tue Apr-2-2013 8:35 PM - Tue Apr-2-2013 Actual Departure: Actual Arrival: 10:08 PM - Tue Apr-2-2013 11:35 PM - Tue Apr-2-2013
thanks

jpsartre

irishesman wrote: »

has anyone managed to get any compensation due to lack of facilities onboard? ie no food choice or very limited choice of drinks?

You were on a short-haul flight, there's usually little or no choice anyway.

irishesman

It was a Club Europe flight which normally has a fair choice of food & drink, still at least we had use of the lounge so managed to keep warm and fed in there.
:beer: