Halifax Web Saver Extra?

butterfly72

I have quite a few halifax savings accounts and for the life of me can't remember the terms and conditions and withdrawal rules of each. I did try and keep a file with all the bits in but the names are so similar, saver this and reward that, that I've completely lost track! I'm not normally so disorganised but even this has beaten me. I wish they'd have a link online from the account to the current T&C.

opinions4u

There's this one:
http://www.halifax.co.uk/savings/pdf/savings-account-conditions.pdf

and this one:
http://www.halifax.co.uk/savings/pdf/back-book-savings-account-conditions.pdf

junglejame911

I think it depends when you opened it as there are numerous different "issues". I have one that was opened a number of years ago and still offering 3% with no "bonus" rate. Hope no one points this out to Halifax any time soon!

I do think the one withdrawl a year thing does apply though.

opinions4u

junglejame911 wrote: »

I think it depends when you opened it as there are numerous different "issues". I have one that was opened a number of years ago and still offering 3% with no "bonus" rate. Hope no one points this out to Halifax any time soon!

I do think the one withdrawl a year thing does apply though.

Are you sure about that?

akh43

I received a letter from Halifax today with regard to "your Web Saver Extra Account". The letter is advising me that from 1st August the interest rate on my WSEA will be changing and shows the current rate as 1.80% and the new rate as 1.30%.

The letter gives me the option of closing or making withdrawals without any charges being applied between 20 May and 1 August. Any closures or withdrawals outside these dates will be subject to account conditions.

I went online to check my account and see what I had in the account, but I dont seem to have one of these accounts. I cant find any accounts with the rate of 1.80%. Most of my savings account with them are fixed ones, the only account that is not fixed is the Online Saver account, which is showing an interest rate of 2.80% gross, which shows under the account name. On looking on the Halifax website the Online Saver rates say 1.25%, which confuses me even more. This is the 3rd Online Saver account I have had, each year when I get the letter to say the rate is dropping I open a new account and transfer the balance from the old account to the new. I am sure the rate has been 2.80% since I opened the first account, it was 2.60% for non Halifax current account holders. It was certainly 2.80% when I got my yearly statement last October on the anniversary of opening the account.

Has anyone else received this letter or can shed any light on why my Online Saver says 2.80% when the rates online say 1.25%. Am I better querying this or keeping quiet?

Anagran

I received the same letter today. It seems to match up with an old savings account I don't use anymore. I have checked online and mine does say 1.8% so cant be much more help I'm afraid,

junglejame911

akh43 wrote: »

I received a letter from Halifax today with regard to "your Web Saver Extra Account". The letter is advising me that from 1st August the interest rate on my WSEA will be changing and shows the current rate as 1.80% and the new rate as 1.30%.

The letter gives me the option of closing or making withdrawals without any charges being applied between 20 May and 1 August. Any closures or withdrawals outside these dates will be subject to account conditions.

I went online to check my account and see what I had in the account, but I dont seem to have one of these accounts. I cant find any accounts with the rate of 1.80%. Most of my savings account with them are fixed ones, the only account that is not fixed is the Online Saver account, which is showing an interest rate of 2.80% gross, which shows under the account name. On looking on the Halifax website the Online Saver rates say 1.25%, which confuses me even more. This is the 3rd Online Saver account I have had, each year when I get the letter to say the rate is dropping I open a new account and transfer the balance from the old account to the new. I am sure the rate has been 2.80% since I opened the first account, it was 2.60% for non Halifax current account holders. It was certainly 2.80% when I got my yearly statement last October on the anniversary of opening the account.

Has anyone else received this letter or can shed any light on why my Online Saver says 2.80% when the rates online say 1.25%. Am I better querying this or keeping quiet?

I'm in the same position with an old account. I'm waiting for a similar letter to come through any time now. I've had it for at least 2 years. I'm saying nothing until I hear otherwise. . .

opinions4u

akh43 wrote: »

I went online to check my account and see what I had in the account, but I dont seem to have one of these accounts. I cant find any accounts with the rate of 1.80%.

The sort code and account number is on the letter.

Most of my savings account with them are fixed ones, the only account that is not fixed is the Online Saver account, which is showing an interest rate of 2.80% gross, which shows under the account name. On looking on the Halifax website the Online Saver rates say 1.25%, which confuses me even more.

If you opened an Online Saver today you'd get 1.25%. You get the rate that was available on the day you opened your account - it will include a bonus rate that drops off after 12 months.

But Online Saver is a different account to Web Saver Extra.

akh43

opinions4u wrote: »

The sort code and account number is on the letter.

If you opened an Online Saver today you'd eat 1.25%. You get the rate that was available on the day you opened your account - it will include a bonus rate that drops off after 12 months.

But Online Saver is a different account to Web Saver Extra.

No Sort Code or account number on the letter.

I dont have any paperwork re the Online Saver but as its an online account not surprised, but it was last October I opened it so maybe the rate was 2.80% then as I am sure I would have checked before opening a new account as I always shop around for the best deal and I would have moved otherwise.

Maybe its a general letter or has been sent by mistake, I think I will just do nothing at the moment.

wriggly

Halifax Web Saver Account Conditions - document 1/336326-2 (03/10):

You can withdraw money from your Web Saver Extra by transferring it to another account using our online service. You may only make one withdrawal a year. For this purpose “year” runs from the date the opening payment was made. If you make more than one withdrawal a year, or you close your account having already made a withdrawal that year, you will lose an amount equivalent to thirty days interest on the amount withdrawn (or the closing balance).