Quiet delivery door knocks

hubb

I have been waiting all week for a parcel to come via DPD. I have been tracking it all the way from Germany and when I read online that my parcel was at a depot up the road I had my ear out for the door being knocked. Wondering if it had been sent for delivery I checked online. The status said "delivery unsuccessful". This was an error surely, so I checked the front door and shure enough there was a card through sorry we missed you. I know for certain that nobody knocked because I was downstairs listening. I am furious.

battleborn

Call them now, they may still be in the area and could come back, say you need the item today....make a big noise until they give in.

keyser666

Pop down and pick it up if it is down the road when they get back from their round

Lagoon

This has happened quite a few times for me, and it really confuses me. If they've got the parcel, surely it's easier for them to make sure that it's delivered?

I have to say that DPD are the only company I've never had problems with - I think they're excellent - but I have a dislike of ALL other mail delivery companies.

My thinking is that if they have the parcel, they're going to do their best to avoid taking it away again. I always wonder if someone's feeling lazy, can't be bothered to carry parcels around and simply isn't bothering, meaning that they just send a slip through. Still, that seems like only a little less effort for them, and barely worth it. If that were the case, what would happen if you opened the door, saw them writing out the slip and asked for your parcel?

Still, that's never as bad as stolen post. That's much more upsetting.

battleborn

keyser666 wrote: »

Pop down and pick it up if it is down the road when they get back from their round

Which could be after 6pm.

No call them first, you paid for delivery, ask if they will come back.

hubb

It was free delivery.

Azari

I have a problem that some delivery operatives insist on knocking on the door (despite its having no knocker and a perfectly obvious bell push).

The problem is that in most of the house I can't hear a knock on the door whereas I can hear the bell everywhere.

hubb

They will automatically come back the next day so I will wait. I have emailed them with my complaint though. Definitely nobody knocked for sure. Perhaps they hope if they "miss" you you will upgrade to their £10 fast redelivery option.

battleborn

Clearly not that furious.

hubb

battleborn wrote: »

Clearly not that furious.

Oh, and why not ?

battleborn

hubb wrote: »

Oh, and why not ?

Because you dont want to get on to them by phone and get them out to you today, you are happy to wait until tomorrow = not that furious.:mad: