Locked to orange on iphone - I'm so stupid!

Im_just_careful

If you anticipate a significant number of calls making your new Tesco SIMs usable seems better than getting Orange PAYG SIMs for the phones.

Do you know anyone with old o2 phones (they will work with Tesco who use o2) ?

FloFlo

Well one of the phones has been unlocked which seems fairly quick but no sign of the other one being unlocked yet - what a faff.

FloFlo

Still waiting for the second phone to be unlocked, different person everytime you phone and different excuse. Most recently that they didn't have the right imei so they need to send it off again - another 30 day wait. Meanwhile I am paying for orange payg to be able to use the phone and a tesco contract that I can't use. They also sent me a final bill which has no breakdown. This was my first contract phone, hope Tesco aren't as difficult to deal with.

Herongull

Floflo,

Don't keep wasting money on Orange PAYG. You are just rewarding them for being slow to unlock your iphone.

Get a basic sim-free phone for a fiver see:
http://www.tesco.com/direct/special-offer/buy-a-samsung-e1200-virgin-media-sim-card-for-5-save-1099/promo19230060.promo

If you buy this phone and the virgin sim, it only cots you £5 due to the special promotion.

Pop your tesco sim into this phone and start using your Tesco contract minutes and texts.

Then when your iphone is finally unlocked put the sim back in the iphone. You've still got the basic phone as a spare/backup in case you have problems with one of your phones, so the £5 isn't wasted.

FloFlo

Still waiting for them to unlock the phone. Is there a higher department I can contact? Should I write to them? Start small claims?

Is there no way that apple will help?

tootiemac

Just a thought-

Have you tried plugging the phone into Itunes often the process requires Itunes connection to complete the unlocking process.

I had to do this to unlock my iphone but it could have changed since then.

notanewuser

FloFlo wrote: »

Still waiting for them to unlock the phone. Is there a higher department I can contact? Should I write to them? Start small claims?

Is there no way that apple will help?

It's got nothing to do with apple!!!

fiendishlyclever

notanewuser wrote: »

It's got nothing to do with apple!!!

iPhones are unlocked through Apple. There is no code - everytime you put a different SIM into a networked locked iPhone it will check and see if the network bar has been lifted.

It took Orange around six weeks to unlock my work iPhones (and two attempts). They kept trying to blame Apple saying that they had sent off the request - I suspect they hadn't since other networks get unlocks back quickly.

I just popped my Three sim in the iphone once unlocked and it set itself up - no need to connect to iTunes with a cable (it was connected to Wifi to connect to Apple over the internet).

The system is a good idea in theory - but since it isn't understood by everyone (as it is different to the rest) things often go wrong...

d123

fiendishlyclever wrote: »

iPhones are unlocked through Apple. There is no code - everytime you put a different SIM into a networked locked iPhone it will check and see if the network bar has been lifted.

Not quite, Apple send a signal to the iphone via iTunes to remove the subsidy lock, this only happens once. It's an automated system by Apple that is updated every day (which is why O2 unlocks sometimes happen same day/next morning), the delay is down to how the network process the request and how often they send the requests to Apple.

If you thought about it, if it worked your way you would have to connect to iTunes every time you change SIM card.

gjchester

d123 wrote: »

Not quite, Apple send a signal to the iphone via iTunes to remove the subsidy lock, this only happens once.



If you thought about it, if it worked your way you would have to connect to iTunes every time you change SIM card.

Apples Patent application said the phone check every time a new networks sim is inserted during the "activate this phone" setup bit.

New network sim means one it's not seen before, not if you are swapping two sim cards over that have the same network code, or the new sim has a network code the phone has seen before it should not need to check.