Bought used car yesterday ....problem

LandyAndy

hayday75 wrote: »

do you know how much roughly ?
thanks

You will be looking at several hundred pounds. Try googling 'cost of citroen picasso windscreen'. It should give you an idea of the possible range of costs.

LandyAndy

Tilt wrote: »

Why? Not the OPs responsibility if it was there at the time of purchase. Although as KTF points out, it may not necessarily be an MOT fail. but if it was me, I would want it sorting. To be fair to the OP, it's not an easy thing to spot if the windscreen was wet when she first viewed the car.

What does any of that have to do with whether or not the OP might reconsider her attitude to making an insurance claim when she discovers the full price if she ends up having to pay herself?

Tilt

LandyAndy wrote: »

What does any of that have to do with whether or not the OP might reconsider her attitude to making an insurance claim when she discovers the full price if she ends up having to pay herself?

Because if the scratch was present at the point of sale, it is the seller's responsibility to rectify, NOT the OP's.

Obviously, should it be necessary the OP may have to have it replaced and then claim the cost off the seller. Ultimately that would possibly mean a small claims application under the SOGA. Hopefully the seller may just come good.

Certainly don't see why the OP should be involving her insurers in this.

LandyAndy

Tilt wrote: »

Because if the scratch was present at the point of sale, it is the seller's responsibility to rectify, NOT the OP's.

Obviously, should it be necessary the OP may have to have it replaced and then claim the cost off the seller. Ultimately that would possibly mean a small claims application under the SOGA. Hopefully the seller may just come good.

Certainly don't see why the OP should be involving her insurers in this.

You have totally missed my point.

I don't disagree with your analysis wrt responsibility but, as we know, some car dealers aren't big on responsibility.

The OP may have no choice in the end but to pay for the replacement herself. In that case she may find the full cost sufficiently large that an insurance claim is a better option.

Tilt

LandyAndy wrote: »

You have totally missed my point.

I don't disagree with your analysis wrt responsibility but, as we know, some car dealers aren't big on responsibility.

The OP may have no choice in the end but to pay for the replacement herself. In that case she may find the full cost sufficiently large that an insurance claim is a better option.

No I havn't.

I agree that the seller may not initially play ball. But I think I would rather pay around £40 to take them to court than claim off my insurers.

[Deleted User]

I had my piccaso windscreen changed last year and was told the windscreen was £350 plus it would cost the insurance more than that

arcon5

Tilt your wrong, based on this logic I could buy a rust bucket then request it is restored because it was there when I bought it. A consumer is expected to inspect the condition of the car, particularly when buying used goods, as far as reasonably practice. For example it's not practice to inspect the condition of the head gasket so if that's faulty a remedy under SOGA would be appropriate. If there is some cosmetic damage easily inspected then not necessarily any rights.

They are responsible for inherent faults, so for example if the clutch failed on 10k it would be faulty, if a clutch failed at 120k its down to wear and tear so would have no liability. The nature and description of goods is also considered by SOGA, so a used car is expected to have a level of wear based on its age, mileague and history.

Also court is more than £40 when you remember both the filing fee plus hearing fee, looking at about £95.

Although I had to replace the windscreen on a mark4 mondeo last week at £156. Just avoid the nationals and go local.

spacey2012

Insurance glass claims are not free.
Your no claims will not be effected.
But your premium will be and to a greater extent than paying the cost yourself.
Only the foolish think insurance companies do freebies.

Tilt

Arcon, I disagree. The compassion scenario you give would be quite obvious to a potential buyer. This is not. The OP states that the windscreen was wet so any scratch would be difficult to spot.

In any event, are we not pre-judging the seller here? As far as we know, he may come good and except that the screen was scratched at the time of the sale.

I think we should let the OP take it back and see what the reaction is. Seller may not need educating to what his responsibilities are. He may already be aware of them!

Chopper_Read

spacey2012 wrote: »

Insurance glass claims are not free.
Your no claims will not be effected.
But your premium will be and to a greater extent than paying the cost yourself.
Only the foolish think insurance companies do freebies.

You can't claim for existing damage.