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Not enough postage paid

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  • System
    System Posts: 178,377 Community Admin
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    custardy wrote: »
    why wouldn't it?
    does the postal fairy take care of the charging,sorting,manual handling,accounting etc?
    more of a question. why would you think it wouldnt cost more?

    Well. Sorting and manual handling is no different.

    Charging maybe but as you aren't charged for this service upfront if you go into a post office to get the correct postage amount I don't see why you should be charged if the postage is short at the end.

    It's just a little money raiser for Royal Mail. Is there a document that justifies the cost? Last time you had one for customs charges?
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  • custardy
    custardy Posts: 38,365 Forumite
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    goater78 wrote: »
    Well. Sorting and manual handling is no different.
    oh no no. machines sorting mail and manually dealing with charge items are very different things
    Charging maybe but as you aren't charged for this service upfront if you go into a post office to get the correct postage amount I don't see why you should be charged if the postage is short at the end.
    I dont see you point. if you pay the correct postage then how could you pay for it at a Post Office?
    It's just a little money raiser for Royal Mail. Is there a document that justifies the cost? Last time you had one for customs charges?

    feel free to dig through RMs FOI requests on what do they know
    So are you now saying people should be charged the stamp price only?
    if so,how to you propose to ensure anyone bothers with paying postage anymore?
  • System
    System Posts: 178,377 Community Admin
    10,000 Posts Photogenic Name Dropper
    custardy wrote: »
    feel free to dig through RMs FOI requests on what do they know
    So are you now saying people should be charged the stamp price only?
    if so,how to you propose to ensure anyone bothers with paying postage anymore?

    So you accept the handling fee is imposed as a penalty to punish customers who don't pay the correct postage?
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  • custardy
    custardy Posts: 38,365 Forumite
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    goater78 wrote: »
    So you accept the handling fee is imposed as a penalty to punish customers who don't pay the correct postage?

    did I say that?
    however you seem to think that charging 2nd class postage should cover everything
    in which case those sending by 2nd class post are surely over paying massively?
  • System
    System Posts: 178,377 Community Admin
    10,000 Posts Photogenic Name Dropper
    custardy wrote: »
    did I say that?
    however you seem to think that charging 2nd class postage should cover everything
    in which case those sending by 2nd class post are surely over paying massively?

    I didn't say that. I am querying the handling charge imposed on under paid postage items. I have no problem with the actual price of postage.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    goater78 wrote: »
    I didn't say that. I am querying the handling charge imposed on under paid postage items. I have no problem with the actual price of postage.

    Then by default if that covers all associated costs with underpaid items.
    those paying for their standard postage must be over paying
  • System
    System Posts: 178,377 Community Admin
    10,000 Posts Photogenic Name Dropper
    custardy wrote: »
    Then by default if that covers all associated costs with underpaid items.
    those paying for their standard postage must be over paying

    You're moving onto areas that I am not even arguing about!

    1)You have an item where the postage cost is £1 and the customer pays the £1. The receiver is then out so the item is sent to the collection office. The item is then collected and no charge is added.

    2)If the customer only paid 50p then on collection the receiver has to pay 50p plus an extra handling charge. It is this charge I am querying, not whether the price of postage is too much or too little.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    goater78 wrote: »
    You're moving onto areas that I am not even arguing about!

    1)You have an item where the postage cost is £1 and the customer pays the £1. The receiver is then out so the item is sent to the collection office. The item is then collected and no charge is added.

    2)If the customer only paid 50p then on collection the receiver has to pay 50p plus an extra handling charge. It is this charge I am querying, not whether the price of postage is too much or too little.

    well it is pertinent
    because the charge item has generated more work along its journey and at the delivery office
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