Littlewoods Problems!!

LittleMax

Kiswaste wrote: »

I have called them on the 0844 number. On 3 occasions they have told me every thing is sorted and the refund issued. That's 3 times they have apparently lied. They have repaid 44.00 but the larger amount of £100.00 is still outstanding and they have not replied to any emails!

Sooo frustrating. My refund is only in the order of a fiver, so it's more a point of principle but I'm certainly not paying to call them. I'll keep you posted.

LittleMax

LittleMax wrote: »

They have now asked me to telephone them on an 0844 number to discuss! I have nothing I wish to discuss - and no intention of paying to call them. I have asked them to provide a refund or if they are unwilling to do so to provide a full explanation that I can take to the Ombudsman.

Well threat of the ombudsman appears to have worked - the email reply today states, "I can confirm that your account has been closed, although we're sorry to see you go."

However, I'm not counting my chickens yet, I'll let you know if I receive my cheque.

Kiswaste

LittleMax wrote: »

Well threat of the ombudsman appears to have worked - the email reply today states, "I can confirm that your account has been closed, although we're sorry to see you go."

However, I'm not counting my chickens yet, I'll let you know if I receive my cheque.

I have finally received my refund. :j

I am waiting with bated breath to see whether they have added more interest to my account with more demands for payment for a cleared account!:eek:

LittleMax

Kiswaste wrote: »

I have finally received my refund. :j

Hurrah!!!!

Kiswaste wrote: »

I am waiting with bated breath to see whether they have added more interest to my account with more demands for payment for a cleared account!:eek:

I do hope not ... :mad: