Move from Sky to Talk Talk?

Wammer

I am currently with Sky LLU for my BB, line rental, calls and TV. I moved the LR, calls and BB a year ago when I was offered 12 months free for keeping the TV package. I am now looking at my options.

Sky have offered me LR, E&W calls and BB for £10/month for 9 months.

I see that Talk Talk is available at my exchange on LLU. I also see that they provide TV packages as well, including boosts for Sky channels. I will need to check the costs more thoroughly.

How are TT for phone, BB and TV? It's hard to know which board I should have posted this on.

My main concern is having reliable BB.

Any comments welcome.

ETA, I've just been reading the forums and realise I am asking about a LLU to LLU change which I believe is not possible without going back to donor, BT, for a year.

Any other options?

penrhyn

I'd stick with Sky. TT TV is YouView with additional cost add ons.
LLU to LLU transfers can be problematic.
You need an aerial for the TV in place of your dish.
The range of channels available is limited.
TT have a poor rep for CS.

Wammer

Thanks.

That was my thinking too after reading a bit on here. I have taken out the Sky option while I investigate alternatives, but I think I will be sticking with them.

macman

'Reliable BB'-with TalkTalk? Are you serious?
They're cheap for a reason. Fine when it works, a Kafkaesque nightmare when it doesn't, and you need support.

Wammer

Yes I was serious. It was question, not a statement.

I wasn't sure if their LLU offering was better than ADSL as is the case with Sky, but I can't get it anyway.

macman

There would be no logic in taking a TT non-LLU service if you can get Sky LLU. And anyway it's very expensive, about £15 more than the LLU service.
LLU services are still ADSL.

Gordon_Hose

There is very little difference between LLU operators. The only real reason for moving is price.

Sky TV is far better than Talk Talk TV. With Sky you can record any channel, with TT TV you can only record the Freeview channels at the moment. You can't record any channels contained within the additional boosts.

thesilverfox

Wammer wrote: »

Yes I was serious. It was question, not a statement.

I wasn't sure if their LLU offering was better than ADSL as is the case with Sky, but I can't get it anyway.

Yes, TalkTalk LLU is better than ADSL. I was getting around 4Mbps on ADSL and now get 11.5Mbps on TalkTalk LLU.

Gordon_Hose

thesilverfox wrote: »

Yes, TalkTalk LLU is better than ADSL. I was getting around 4Mbps on ADSL and now get 11.5Mbps on TalkTalk LLU.

What?

It's all ADSL... LLU, BT Wholesale. All ADSL Broadband.

thesilverfox

Gordon_Hose wrote: »

What?

It's all ADSL... LLU, BT Wholesale. All ADSL Broadband.

I know it's all ADSL but as far as I understand LLU allows the provider to instal their own equipment and tweak settings to provide better speeds. Otherwise, how come Sky and TalkTalk can provide much higher speeds from my exchange than other providers?

Gordon_Hose

thesilverfox wrote: »

I know it's all ADSL but as far as I understand LLU allows the provider to instal their own equipment and tweak settings to provide better speeds. Otherwise, how come Sky and TalkTalk can provide much higher speeds from my exchange than other providers?

What do you mean by "other providers"?

Sky and Talk Talk's LLU service will practically be the same. You won't get a massive increase in speed moving from one LLU operator to the other.

BT's service is over subscribed. So is Sky's in some places. All non-LLU operators will use BT Wholesale Broadband (re-sold BT Broadband) and will be subject to throttling and limits by BT, that's the only reason LLU providers can provide better speeds than BT/BT Wholesale.

However, as these LLU operators gain more and more customers they'll be subject to the same over-subscription (contention ratio) issues. At this moment in time Sky is having major issues in various places in the UK with low speeds caused by signing up too many customers than capacity can comfortably handle.