Dreamliner & Thomsons

aerostar

Report in Travel Trade Gazette


Thomson customers will receive a £20 refund (£10 per return leg) for the premium they paid to fly on a Dreamliner, if they instead have to fly on another aircraft type.

Thomson spokesman added that customers would only receive their £10 refund if they were not able to fly on the Dreamliner but that it was an “evolving situation”

Alternative aircraft would need to be sourced from within the Thomson Airways fleet, which would require schedules to be juggled, or leased from other operators.
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If it is delayed it could have knock on to other schedules, so if you have booked with Thomson, it would be best to be prepared for flight changes if the Dreamliner deliveries are delayed to Thomson.

nuttyrockeress

We are booked to fly with Thomson in June from BHX. We chose a Saturday flight as it suited us and holiday dates for work better - no Dreamliner flight on a Saturday from BHX. However we looked at flying in the week on the Dreamliner and it was cheaper than flying on the Saturday.

To me that would say there was no extra charge for Dreamliner but it was cheaper to fly on that in the week than a normal flight at the weekend?