Shops that advertised Price Match Promise and refuse to honor!

OlliesDad

Robin_TBW wrote: »

£415 for a pram? Christ. People really do need to one-up their friends don't they! Only the most expensive for a baby that will never realise or care.

I paid £500 for my pram due to many factors such as comfort for me and my wife pushing it etc. The think that really made me buy it was that the resale value was £400+ where as the £300 one we liked sold second hand for approx £50-£75

pmduk

You might want to consider reporting the co to the Advertising Standards Authority as well.

Equaliser123

pmduk wrote: »

You might want to consider reporting the co to the Advertising Standards Authority as well.

Good thinking but not sure they cover website content.

shaun_from_Africa

This offer can be withdrawn at any time.

Which is fair enough but as their website is still showing the pricematch offer, you could well argue that it hasn't been withdrawn.

Slowhand

shopaholicno1 wrote: »

Terms & Conditions

If you find a product for sale at Pramworld cheaper anywhere else, we will match the lower price. This applies to ALL branded items for sale at any UK retailer - in stores, catalogues and online (excluding auction sites) for an identical product where the item is in stock, listed as new (excludes used products) and sold by the retailer. Contact us and we will verify the price with a quick phone call. Items sold as part of a multi-deal are matched to their individual price. The Price Match applies to all products and cannot be used in conjunction with any other offers or discounts. This offer can be withdrawn at any time.


The terms seem straight forward

It could be the pram is on offer/discounted at £425.00. That maybe would be their get out.

Equaliser123

Slowhand wrote: »

It could be the pram is on offer/discounted at £425.00. That maybe would be their get out.

But they've not said that either.

derrick

Equaliser123 wrote: »

Good thinking but not sure they cover website content.

They do, and have done so for about 2 years.

ASA What we cover.

The types of ads we deal with include:

Magazine and newspaper advertisements
Radio and TV commercials (not programmes or programme sponsorship)
Television Shopping Channels
Advertisements on the Internet, including:
banner and display ads
paid-for (sponsored) search
Marketing on companies’ own websites and in other space they control like social networking sites Twitter and Facebook


Commercial e-mail and SMS text message ads
Posters on legitimate poster sites (not fly posters)
Leaflets and brochures
Cinema commercials
Direct mail (advertising sent through the post and addressed to you personally)
Door drops and circulars (advertising posted through the letter box without your name on)
Ads on CD ROMs, DVD and video, and faxes
Sales promotions, such as special offers, prize draws and competitions wherever they appear.


Online behavioural advertising


.

Equaliser123

derrick wrote: »

They do, and have done so for about 2 years.

ASA What we cover.

The types of ads we deal with include:

Advertisements on the Internet, including:
banner and display ads
paid-for (sponsored) search
Marketing on companies’ own websites and in other space they control like social networking sites Twitter and Facebook


Online behavioural advertising


.

Not sure part of a website would constitute an "advertisement".

shaun_from_Africa

The wording on a website is still covered by the ASA providing that it is marketing, and something specifically aimed at attracting custom would certainly fall into this category.

ASA What we cover.

The types of ads we deal with include:

Marketing on companies’ own websites

Equaliser123

shaun_from_Africa wrote: »

The wording on a website is still covered by the ASA providing that it is marketing, and something specifically aimed at attracting custom would certainly fall into this category.

Yes, but I can't see that the Price Promise here actually falls foul of the code. The complaint would seem to be about the ability of the company to withdraw the offer as it sees fit.

ASA state: Products, services and contractual disputes

Companies' trading practices, contractual matters, the quality of goods and services, claims on packaging and trade names are all dealt with by trading standards.