How long to wait for seller who hasn't dispatched?

theonlywayisup

Glad it arrived.

Miroslav

We have to complain anyway.

The item (Refurb PC) has issues and the power cable and windows 7 recovery disc weren't included as per the description.

Am I using eBay or paypal for this dispute?

chancesare_2

If you want to return (tracked at your expense) then use paypal. If you want to odds it that ebat *might reimburse you, use Ebay. If you want a partial, try the seller direct.

Miroslav

Thanks, trying the seller first and then will try one of the others,

Ideally we keep the PC, but we need the disc if anything goes wrong, so we have most of it, it's just a disc!

Miroslav

The seller says he's going to send both of the things not included that was meant to be, out.

I now notice, instead of a DVD Multi Recorder, it's a DVD multiplayer and i'm told he's illegally put a copy of Windows onto the PC.

This is turning into an absolute nightmare!

...Time_for_a_brew_then..

Miroslav wrote: »

We have to complain anyway.

The item (Refurb PC) has issues and the power cable and windows 7 recovery disc weren't included as per the description.

Am I using eBay or paypal for this dispute?

Neither.

Once you have opened, then closed a dispute, that's your lot.

It's all down to your seller doing the right thing now...

Obviously, if you haven't left feedback, you have that in your favour. (But don't use it as a threat to get a refund etc. They could get any negitive feedback removed...)

Miroslav

So, because we closed the last dispute, we can't open a new one?

And I suppose if I get the law involved over legal copies of Windows, we'd get done for receiving too?

Great. We had to go cheap as I lost my job, now this....i'm not going to be popular at all. First time i've been well and truly conned and I feel sick.

NeverEnough

You only get one chance at a dispute......so its a good idea to check an item VERY carefully before closing an open dispute as that's that - no more chances !! All you can do now is leave negative feedback and possibly report the pirated copy of Windows, although you are likely to lose your pirated copy by doing so. You can buy a genuine copy of Windows and not be too badly out of pocket and still use the PC. Its a hard lesson, but used computer equipment purchases are not for the naive or unsavvy........

Miroslav

NeverEnough wrote: »

You only get one chance at a dispute......so its a good idea to check an item VERY carefully before closing an open dispute as that's that - no more chances !! All you can do now is leave negative feedback and possibly report the pirated copy of Windows, although you are likely to lose your pirated copy by doing so. You can buy a genuine copy of Windows and not be too badly out of pocket and still use the PC. Its a hard lesson, but used computer equipment purchases are not for the naive or unsavvy........

I wish I knew this before I closed the non delivery dispute.

I'm already looking at genuine windows and trying to find the cheapest, yet legal, copy.

After being successful once, we were unlucky this time. I'm usually so careful that I take days to decide to bid. I made an error and this seller is going to get away with it and possibly con others

jazabelle

Aren't item not received and item not as described two different disputes?

i.e. can't you do both?