How thick are Budget Car Insurance?

Quentin

[quote=[Deleted User];discussion/4426511]Recently cancelled a policy with them and they told me they could only provide refund when I returned insurance certificate.

Umm, I told them, I have no physical policy it was all done online - I can view it on there. No - still need it back. OK, I'll print it out and send it back.

Looked online now and its not there because policy has cancelled. Phoned them again - no refund until I return document.

How thick can you get?[/QUOTE]

They won't action the cancellation till you resolve this.

This means you're still paying for cover you don't need, and any refund due will be reducing (or any charges due for cancelling will be increasing)!

mgdavid

fishpond wrote: »

???????????:think:

OK I'll bite, what don't you understand?

fishpond

:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:

spacey2012

It would be most foolish not to have a hard copy of your certificate.
It is all that stands between you and a whole heap of trouble.

Paperbird

spacey2012 wrote: »

It would be most foolish not to have a hard copy of your certificate.
It is all that stands between you and a whole heap of trouble.

Why ???
Wifes is all online. All she got was an email confirming policy number, car details, a link to T & C's and information on how to download a hard copy if she needed one.

The last time I needed a hard copy for anything other than taxing the car was about 1980 when I was pulled for a document check and got a producer because I didn't have it with me.

Mobeer

I sympathise with OP. My insurance company wanted me to return my 2012-13 insurance certificate when my 2011-12 cover had expired and I had chosen not to renew. I also would have had to printed a document just to return it - if they want it so much, why don't they print a copy?

dacouch

Paperbird wrote: »

Why ???
Wifes is all online. All she got was an email confirming policy number, car details, a link to T & C's and information on how to download a hard copy if she needed one.

The last time I needed a hard copy for anything other than taxing the car was about 1980 when I was pulled for a document check and got a producer because I didn't have it with me.

Due to the drafting of the Road Traffic Act there are many reasons

Paperbird

dacouch wrote: »

Due to the drafting of the Road Traffic Act there are many reasons

And these reasons are ....

londonTiger

Johno100 wrote: »

I seem to recall when I spoke to the insurers that it is a case of the law not keeping up with the electronic age.

It's down to people in the industry to advise the lawmakers about these types of things, unfortunately - I don't think getting the law changed for this is up there on their list of priorities.

So it's down to consumers to lobby governments to get the law changed.

dacouch

Paperbird wrote: »

And these reasons are ....

If you are in possession of a Certificate of Insurance that has not been cancelled, the Road Traffic Act means you're in possession of a "relevant" Certificate.

One reason would be the following case which you would not be able to do without being able to produce a physical Certificate.

http://www.casecheck.co.uk/Default.aspx?tabid=1184&EntryID=17385