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Debenhams massive update 7000 items 70% off and codes

168101112

Comments

  • lynn09
    lynn09 Posts: 148 Forumite
    Oh dear - spoke to soon
  • vicx
    vicx Posts: 3,091 Forumite
    Looks like they are still messing with the website as I get this message on the home page:

    We are currently undertaking essential maintenance and are unable to process any orders on our site at this time.
    We are planning to re-open the site as soon as possible and appreciate your patience.
    You can telephone our Customer Services team on 08448 008 877, or join us on Facebook or Twitter and we will let you know once the site is live again.
    A home without a dog is like a flower without petals.
  • It's gone for me too! last day of sales tomorrow - must be good!
  • preep
    preep Posts: 924 Forumite
    I've been Money Tipped!
    We're on again......
  • elysia2003
    elysia2003 Posts: 5,155 Forumite
    The 70% button is back again. :)
    I :heartpuls M.S.E.
    :DMortgage Free 18/01/10 13 years and 8 months early on a 20 year mortgage! :D
  • preep
    preep Posts: 924 Forumite
    I've been Money Tipped!
    And what a mucking fuddle they are in......my order was cancelled - unable to fulfil, and whenever i click another item it's OOS....maybe Debenhams not a good idea this evening
  • obama
    obama Posts: 606 Forumite
    Part of the Furniture
    I can only get the 70% off link now if I switch from firefox to internet explorer.
    They really do need to sort this mess out!
  • I have tried all day and cannot get on the 70% or even any of the % buttons debenhams seem to want you to look through the whole site. Well they have certainly lost me as a customer
  • zippydooda
    zippydooda Posts: 16,121 Forumite
    Part of the Furniture 10,000 Posts Photogenic
    juliebunny wrote: »
    Well, obviously this will come as no surpise to some of you, but this was my first online order with Debenhams....and my last!

    I just got an email entitled - 'Debenhams Update' - how very fluffy of them.

    Then it says the tracking of my order has been updated....see below...where it says...

    'Unable to Fulfil - Payment Reversal'

    No reason, nothing else, just a very impersonal email which skirts around the issue until you drill down into the email.

    Pathetic show from them, won't bother with them again. Adding them to my now growing list of shops I can't rely on to actually have the stuff they are trying to sell to us on the internet and won't waste my time with anymore! In a way, I'm kindof glad. As long as they give me my money back of course.

    For me, it's no big deal, I can easily get out and go round the shops, and this is not stuff I really needed anyway. but not everyone can. I wonder how frustrating this must be for them.

    Thought I might drop them an email to complain but the webiste (like many) sends you a merry dance to try and contact them and beware their CS number is 5p a minute!!

    POOR SHOW DEBENHAMS. Treat your customers better or join the long list of companies going into administration....I can't wait for the car booties to begin, to keep me away from these awful shopping companies. I must work harder on my anti-shopping NY resolution!!!
    i also wont use them again. i had an item canceled and it still showed in stock. called them to ask why and they reordered for me, only to be canceled again. i kept looking and it took 2 weeks to show out of stock
  • anteater99
    anteater99 Posts: 1,164 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    It's got to be one of the most annoying websites ever. Why can't they remove items out of stock instead of showing everything. 39 items so called in my size - 1 actually in stock. Shambles!
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