Can you believe this

Evilm

HR probably thought that the loan to OP was put through as a seperate transaction and had already been issued. They probably had a payroll note saying "From January to December take £100 deduction from OP's salary" and not one remarking "In January's pay give OP a £1200 loan" so thought it had been sorted already (or didn't even think about it to be honest!).

Talk to them and ask them why they took the loan repayment without paying you the actual loan. They may be able to issue a payment there and then. Stay calm and polite.

burnoutbabe

it would be very odd to have the loan AND 1st repayment in one pay packet, generally you'd just pay the net if it had to go via payroll. Or assume that the loan was done as a seperate transfer at another time. The payroll person would just see that they need to deduct for x loan but not see other payments made outside of payroll .

Just tell someone tomorrow, ask for £100 to be transferred asap to sort it (though that would give away that you have cashflow issues, which may be something you don't want people to know, as alot of people would be happy with it being sorted out in next pay packet, or just knocked off the loan if the loan was definately happening)

Mudd14

Is this seriously gone on for this many posts?! It is very easy to blame payroll. However, maybe they got an email from accounts (or another department) saying 'we have lent 'name' £1000.00 can you deduct £100.00 per month starting this month.'

Speak to them tomorrow and see what the score is. Worst case is they can do a same day payment to you? Not that drastic is it.

Russe11

My experience with payroll departments is that "anything goes", they will just process whats given to them, even the most obvious errors of time sheets, even if they pay by clocking hours if the time sheet differs then they don't double check. Holiday entitlements and the amounts being incorrect, payslip details incorrect... the list is endless.

Usually the mistakes are from a manager that has passed on the wrong information, payroll usually say something along the lines of "its all done by computer"...

It wouldn't amaze me if they said it will be sorted next pay cycle and they deduct the whole loan from you pay, give the £100 back as a refund, but have the tax and NI deductions based on full pay and you get a negative amount... it really wouldn't surprise me at all.

closed

Why have you took on a debt on your employers say so.

What is the loan for, car/training?

Mudd14

Russe11 wrote: »

My experience with payroll departments is that "anything goes", they will just process whats given to them, even the most obvious errors of time sheets, even if they pay by clocking hours if the time sheet differs then they don't double check. Holiday entitlements and the amounts being incorrect, payslip details incorrect... the list is endless.

Usually the mistakes are from a manager that has passed on the wrong information, payroll usually say something along the lines of "its all done by computer"...

It wouldn't amaze me if they said it will be sorted next pay cycle and they deduct the whole loan from you pay, give the £100 back as a refund, but have the tax and NI deductions based on full pay and you get a negative amount... it really wouldn't surprise me at all.

You must have experienced some rubbish payroll managers then. They're not all like that