right financial loan company help

poppasmurf_bewdley

mrsmick21 wrote: »

Right financial are due to take a fee of £69-95 this friday from my account, after reading these comments is there anyway I can stop them from taking it.

Instruct your bank not to pay, and empty your account to make sure they don't.

MEM62

asperger wrote: »

my father in law contacted right financial for a loan the other day, the offered him a loan but asked for his bank details to confirm he held a valid uk bank account. when he checked the account they have taken £70 out of his account and he cant seem to contact them,

anyone had run in with them that can advise what to do.

They are using a serviced office in Slough (Regus). I wish your father-in-law the best of luck in getting a refund but don't hold out much hope based on the experiences others have reported.

JuicyJesus

poppasmurf_bewdley wrote: »

Instruct your bank not to pay, and empty your account to make sure they don't.

Awful advice. The bank may well not be able to stop the payment if it isn't a continuous payment authority, and emptying the account just means possibly incurring overdraft fees if it goes through.

poppasmurf_bewdley

JuicyJesus wrote: »

Awful advice. The bank may well not be able to stop the payment if it isn't a continuous payment authority, and emptying the account just means possibly incurring overdraft fees if it goes through.

Utter twaddle. "may well not" and "possibly means" will not help the OP. He needs to take action.

JuicyJesus

poppasmurf_bewdley wrote: »

Utter twaddle. "may well not" and "possibly means" will not help the OP. He needs to take action.

And the suggested action will not work and could cause them more issues.

poppasmurf_bewdley

JuicyJesus wrote: »

And the suggested action will not work and could cause them more issues.

And what do you suggest the OP does? Pray?

essjaytee

mrsmick21 wrote: »

Right financial are due to take a fee of £69-95 this friday from my account, after reading these comments is there anyway I can stop them from taking it.

I'd be very surprised if they waited till Friday! They usually take the money as soon as customers have entered their details online or put the phone down on them.

I would check your bank straightaway as it's probably already gone!!

Nidge41

asperger wrote: »

my father in law contacted right financial for a loan the other day, the offered him a loan but asked for his bank details to confirm he held a valid uk bank account. when he checked the account they have taken £70 out of his account and he cant seem to contact them,

anyone had run in with them that can advise what to do.

I have also been scammed the Right Finance just yesterday, I applied for a loan online and within minutes my phone rang and they wanted £69.99 for a set up fee for the loan. They made out that I'd got the loan.

All afternoon I was inundated with texts and phone calls from Payday loan companies offering me loans and HP for cars.

I'm going to give the refund process a ago but I don't hold much hope out.

Appleman1290

asperger wrote: »

my father in law contacted right financial for a loan the other day, the offered him a loan but asked for his bank details to confirm he held a valid uk bank account. when he checked the account they have taken £70 out of his account and he cant seem to contact them,

anyone had run in with them that can advise what to do.

Same happened to me So called my Bank and Consumer Rights They tell me They will pass on details to Trading Standards for it to be looked into but would be great if more people was to call them to get a Bigger picture on how they work so Please if everyone else thats been spammed by Right Financial contact Consumer Right on 0845 4040506 cost 3ppm ,
They told me to Quote Section 155 of the credit act in letter to Right Financal that way they have no choice but to return your money min £5 , so better than a kick up the !!! ,,,,,,,,, Lets Get The Knobs by the short an curlies see how they like it ,,...,,

ChopperST

CANCELLATION AND REFUNDS

We charge a fee of £69.95 for providing the service of acting as a finance broker. We specify the fee as part of our communication with you. If You do not enter into a loan offered by a lender or financier within the 6 months, we will refund the fee less the £5 brokerage fe e provided for by the Consumer Credit Act 1974. Refunds must be requested in writing to avoid repayments being sent to a wrong address. If a lender or financier makes You a loan or finance offer, in addition to the fee We may also receive a variable commission from the lender or financier (more detail is available on request) and You agree that We may retain it.

Under Financial Services (Distance Marketing) Regulations 2004 you have a right to cancel your application within 14 days of receiving our paperwork to receive a full refund. If You wish to cancel your application, You must write to Davenport Black notifying us. In this event We will refund your fee within 30 days of the date on which We receive your written request to cancel your application. Any such requests should be made to: Customer Service Department, Davenport Black, 268 Bath Road, Slough, Berkshire SL1 4DX.

Quite clear what you have to do. Their website doesn't even try to hide the fact that they are a broker. T&C's are quite transparent for all to see.