AEJ Management

rolyb

AEJ Management control an out of town retail park in Shropshire. They have the usual company signs stating what constitutes an offence. In particular adjacent to the disabled parking area they have smaller signs which clearly state ''A £70 fine will be imposed for non-compliance.''

The British Parking Association terms and conditions for members stipulates that the word 'fine' is not an appropriate term to be used by private parking companies.

Who should the complaint be addressed to, the company (AEJ) or BPA?

Thank you

PS: I have not received any tickets personally.

Stroma

The bpa supposedly, but how about the dvla , trading standards and the local press ?

ManxRed

The DVLA, most definitely.

trisontana

From their website:-

As a member of the BPA’s Approved Operator s Scheme, AEJ can offer enforcement through the issuing of Standard Charge Notices for vehicles abusing the car park’s terms & conditions. This is particularly effective when ensuring only legitimate use of disabled bays is being adhered to.

So they are breaking the BPA's code of practice.

Looking at that website it seems there are an office cleaning firm who have somehow strayed into PPC land. Perhaps they should be told to clean up their act (sorry about that!)

I see that there is no mention of their company number on the website (05192941). I thought that was a legal requirement.

rolyb

Thanks for your prompt responses. I see from the BPA website the following comment

''The BPA is a private membership association, and so has no statutory powers to punish operators that have broken the terms of our Code of Practice.''

Somewhat useless to apply sanctions if they cannot enforce them!

trisontana

The only "punishment" is to expel them from the BPA, thus depriving them of access to the DVLA database.

Guys_Dad

Do nothing. As long as that sign is there, any court case would be unlikely to succeed and any appeal to POPLA should win as amateur companies like this are not permitted to fine anyone. Clearly it is a penalty rather than any claimed losses.

rolyb

I have just referred to a photograph I took on the car park and in fact the exact wording is

''A £70 penalty fine will be imposed for non-compliance.''

According to BPA sanctions the parking company have contravened two rules, ie the use of the word 'penalty' and the word 'fine'.

They are obviously amateurs.

I will see what BPA have to say, and put DVLA in the picture too.

Guys_Dad

rolyb wrote: »

I have just referred to a photograph I took on the car park and in fact the exact wording is

''A £70 penalty fine will be imposed for non-compliance.''

According to BPA sanctions the parking company have contravened two rules, ie the use of the word 'penalty' and the word 'fine'.

They are obviously amateurs.

I will see what BPA have to say, and put DVLA in the picture too.

They will then put up a "compliant" sign which would act against anyone who wanted to go down a POPLA route. This sign alone should win one of their cowboy appeals.

Fergie76

All you can do is complain to DVLA and BPA, however nothing will be done. They might be told that they have to change the sign, but giving an exception until 3023.

rolyb

From BPA website - interesting

http://www.britishparking.co.uk/AOS-Sanctions