We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!

Pricing error on hotel booking

1235»

Comments

  • whitebutterfly
    whitebutterfly Posts: 6 Forumite
    dc49,

    Well done! I'm glad it all paid off in the end!

    Did the company you dealt with have any terms and conditions similar to my situation? Where they state they have the right to charge more if a hotel price has been clearly incorrect?
  • whitebutterfly
    whitebutterfly Posts: 6 Forumite
    edited 16 February 2013 at 5:34PM
    Also, does it make a difference that they have now refunded the payment back into my account?

    I have now emailed the director of customer services but he too seems to be ignoring that part of the terms and conditions!

    If they refuse, is there anything else much I can do?
  • blindman
    blindman Posts: 5,673 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    whitebutterfly wrote: »
    Also, does it make a difference that they have now refunded the payment back into my account?

    No-They took the money and formed a contract

    I have now emailed the director of customer services but he too seems to be ignoring that part of the terms and conditions!

    If they refuse, is there anything else much I can do?

    Small claims court.:cool:
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.9K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.7K Spending & Discounts
  • 246K Work, Benefits & Business
  • 602.1K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 259.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture