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HMV administration and returning goods?
Comments
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My opinion hasn't changed at all, I'd even go as far to say that they should be prosecuted for knowingly selling vouchers that will not be cashed.
But most of the people who have Gift Vouchers did have ample time to spend them. There are many stories of people who received vouchers for xmas and now they are worthless. That means they had 3 weeks to spend them but didn't.0 -
My opinion hasn't changed at all, I'd even go as far to say that they should be prosecuted for knowingly selling vouchers that will not be cashed.
Well, lets just hope you never lose your job or have to take a massive pay cut because the company you work for loses money to a customer/supplier going into administration.Accept your past without regret, handle your present with confidence and face your future without fear0 -
What happens if you are (as described in this thread) an employee of a company who exclusively deals with outfitting HMV shops, and HMV don't pay (any) of the bill because all of the money left over goes to gift-card holders? Your employer probably goes bust, and you lose your job.Gift vouchers should be given preferential treatment above other creditors because customers are the important ones. and they usually have no prior knowledge of the shops collapse.
The *fairest* way is to give the creditors (individuals, companies etc) as much of a return for each pound they've invested as possible, which is *exactly* what the administrators will do.
No retailer knows it's going under... until it's gone under. Yes, you can say "the writings on the wall", but many companies have been "circling the drain" for a long time and either not gone under (i.e. PC World / Currys) or massively pulled themselves out.My opinion hasn't changed at all, I'd even go as far to say that they should be prosecuted for knowingly selling vouchers that will not be cashed.Nothing I say represents any past, present or future employer.0 -
The comments here were certainly suggesting that they were in trouble.
I think in general terms, gift vouchers would seem to be a bad thing.
Indeed I was looking at buying something in the lead-up to Christmas and one option was to buy a gift card at a discount, but I decided not to, just in case something happened like they didn't have stock and so I had to wait and then they had a problem.
So I reckon that MSE should generally recommend against gift cards/vouchers, or at least warn how that you could lose out by them.0 -
I think the main risk is single specific gift vouchers/cards. but a safer options are multi retailer vouchers.
High Street Vouchers/Love 2 Shop
Matrocentre vouchers
bluewater shoping vouchers
etc.
where a voucher can be used an mulitiple retailers0 -
I love the way everyone accepts that it's OK for companies to take money for vouchers when they know the writings on the wall.
Who is accepting it? Explaining the legal position is a long way from accepting something
I agree. It should have been done after Farepak, but Governments are more interested in protecting big business, than looking after consumers. The solution is for customers to stop buying vouchers.I'd like to see a system where stores have to ring fence any money received for vouchers.0 -
The solution is for customers to stop buying vouchers.
^^^^ This.
How many times in the last few years has a high street store gone under and people have come on here complaining about the injustice of their gift vouchers not being honoured?
And STILL people buy them? How many more times does it have to happen before the penny drops?Accept your past without regret, handle your present with confidence and face your future without fear0 -
My opinion hasn't changed at all, I'd even go as far to say that they should be prosecuted for knowingly selling vouchers that will not be cashed.
And how are they to know that .....
Their vouchers had a 24 month lifespan.
You could have bought a voucher on monday given it to someone and they spent it on the same day.....
Much of the blame must lie with people who hold onto unused vouchers.
And YES I had one that was over 12 months old.....
Lucky git me spent them on monday :rotfl:
As a update as far as We go. We are going to attempt to chargeback vouchers now.
So if anyone wants to contact their bank. You may have to push a bit ( we pushed our tech reps on this) and simply ask that they chargeback the voucher and that you are aware if it fails you will be redebited....
Only issue I have with this is administrators may change their minds and allow vouchers to be spent at some point....
Interesting piece hereNever ASSUME anything its makes a>>> A55 of U & ME <<<0 -
The only gift voucher you should ever buy, or offer, should say "I promise to pay the bearer" on....0
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You mean like this...So I reckon that MSE should generally recommend against gift cards/vouchers, or at least warn how that you could lose out by them.
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