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HMV administration and returning goods?
kitrat
Posts: 354 Forumite
With HMV going in to administration will I still be able to get a refund for some goods I bought?
I bought two copies of a game (I thought) in the sale but the price sticker was stuck over the writing on both packets which said that the game was not included and was just a pre-order code inside.
Upon opening the box the pre-order code expired 7days after the game was released which was about a year ago.
So I have effectively paid a tenner for two copies of nothing. I literally have nothing to show for my money, it's outrageous. Obviously I was furious and wrote an email to HMV but I doubt I'll be getting a response given their situation.
What I want to know now is will I be able to get my money back if I go in to store?
I bought two copies of a game (I thought) in the sale but the price sticker was stuck over the writing on both packets which said that the game was not included and was just a pre-order code inside.
Upon opening the box the pre-order code expired 7days after the game was released which was about a year ago.
So I have effectively paid a tenner for two copies of nothing. I literally have nothing to show for my money, it's outrageous. Obviously I was furious and wrote an email to HMV but I doubt I'll be getting a response given their situation.
What I want to know now is will I be able to get my money back if I go in to store?
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Comments
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Why two copies?!0
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I have had and order go missing in the post so was a wondering where I stand on getting refund as they claim from post office for loosing itI am responsible me, myself and I alone I am not the keeper others thoughts and words.0
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they are not in administration yet, take them back first thing in the morning before they make any official announcement.0
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they are not in administration yet, take them back first thing in the morning before they make any official announcement.
Too late: https://twitter.com/navbasiTLW/status/290946153149775873/photo/10 -
they are not in administration yet, take them back first thing in the morning before they make any official announcement.
the refusal of vouchers and all things administration were announced at 7pm this evening.
Would be interesting to hear others thoughts on them refusing vouchers tonight as well considering shares arent suspended nor have they officially gone into administration0 -
now 100% official 11:38pm UK, Monday 14 January 2013
news-sky-com/story/1038057/struggling-hmv-calls-in-administrators
( replace the - with a .)
Struggling HMV Calls In Administrators
Deloitte has been called in to act as administrator to HMV in a move which puts more than 4000 jobs at risk.
HMV has thrown in the towel after years of struggling to fend off nimbler rivals by calling in administrators in a move which puts more than 4,000 jobs in jeopardy.0 -
All stores now NOT accepting returns for any reason and NOT accepting gift cards.0
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That's great! I have vouchers from christmas, wanted to buy a game but how strange they didn't have it instore!! So what now????0
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So I take it this means the HMV vouchers I recieved for my birthday this morning are invalid. Great. Is there ANYTHING I can do?0
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