Fedup with Saga Mailings!!!

I have made repeated requests to SAGA to stop mailing me. In the last week they have sent me info on pet insurance and medical insurance.

When I ring them they confirm that there has been a stp on all mailings since June 2004 on the customer number quoted on the letters I receive - so why do they keep on sending them then?

But the most insensitive of all is the fact that they have just sent my deceased mum a complimentary copy of the SAGA magazine! My mum was a lifetime member and I cancelled her subscription over four months ago. So why now send a 'complimentary' copy?

When I rang them they assured me that our respective records would be deleted from the system and rang me back to confirm that the records no longer appeared on their system. So I rang to make sure - but both my mum and I are still on their system! They now say (variously) that records cannot be removed or take a very long time to remove.

I have given them until tomorrow morning to get the records removed, otherwise I will be down the County Court in the afternoon!
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Comments

  • divadee
    divadee Posts: 10,608 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    i used to get saga mailings and im only 27 i'm not even able to use half the stuff they used to send me, but it suddenly all stopped obviously clicked my age.

    the ones i keep getting at the moment that i object to is slimming world and clothes for larger ladies :o i dont know weather to take the hint or get mad but im only a size 14 :D
  • Allexie
    Allexie Posts: 3,460 Forumite
    I'm starting to find the Saga Magazine quite interesting (which is very worrying!:eek: )


    If they didn't send out so much promotional stuff praps their products might be more reasonably priced!
    ♥♥♥ Genius - 1% inspiration and 99% doing what your mother told you. ♥♥♥

  • margaret_3
    margaret_3 Posts: 1,123 Forumite
    I have made repeated requests to SAGA to stop mailing me. In the last week they have sent me info on pet insurance and medical insurance.

    When I ring them they confirm that there has been a stp on all mailings since June 2004 on the customer number quoted on the letters I receive - so why do they keep on sending them then?







    Paul
    This is most annoying I know. However, instead of phoning them or getting youself in a tizz, just do as we did and you will find that they stop immediately. As soon as the next one comes in, return it with DECEASED in large letters. I guarantee that you won't get another.
    Margaret
  • peter_the_piper
    peter_the_piper Posts: 30,269 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Mine all go into the bin unopened, I won't admit I'm old enough to receive them. Wife will get real stinky when she gets her 1st holiday offer.
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • I've started sending all mailing back in their own pre paid envelopes saying to delete me from their mailing list. Why should i pay the cost of the stamp or phone call when i didnt ask for the rubbish in the first place ;)
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    I've started sending all mailing back in their own pre paid envelopes saying to delete me from their mailing list. Why should i pay the cost of the stamp or phone call when i didnt ask for the rubbish in the first place ;)

    I phoned them and it stopped. No problems at all.

    As for junk mail in general - yeah, I what I usually do is send company A's junk mail to company B in their pre paid envelopes and vice versa. Not forgetting to save the good pages to use for trial printer paper.

    We really ought to start a campaign to always send pre paid envelopes back in the hope that these companies will quit.

    Come to think of it - I'd like more ideas for fake return addresses.

    Such as...

    Miss Lucy Likes
    The Cockwell Inn
    Tillet
    Herts
    PI55 0FF
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
  • ben500
    ben500 Posts: 23,192 Forumite
    Better still if it is "First Class" stamped bung a couple of bricks in a shoebox and stick the label on and trot to the post office with it.

    If enough people do it they will have enough bricks to build a warehouse to keep future bricks in.

    {please note bricks can be expensive and a bag of half boiled cabbage in a jiffy bag will be just as efective and more likely to be accepted by the post office}

    Some alternatives could be a kipper, 3 prawns {leave for three days on a saucer in a sunny window} a ripe banana, 1oz of boiled maggots (it's an offence to send living creatures through the post), half a can of broad beans, a large tablespoon of custard no container just a spoonful of custard in a jiffybag.
    Four guns yet only one trigger prepare for a volley.


    Together we can make a difference.
  • Paul_Varjak
    Paul_Varjak Posts: 4,627 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    margaret wrote:
    This is most annoying I know. However, instead of phoning them or getting youself in a tizz, just do as we did and you will find that they stop immediately. As soon as the next one comes in, return it with DECEASED in large letters. I guarantee that you won't get another.
    Margaret

    But I had already written to them enclosing my mother's death certificate - which they acted by cancelling my mum's membership and returning death certificate! Just that, a few months later, they sent a complimentary copy of the magazine I had cancelled on her death!

    It actually got worse (with Help the Aged). Mum had insurance with them. The insurance was cancelled in December (by post with death certificate enlosed). Death Certificate was returned but, over 4 months later, they invited my mum (as an existing customer) to take out a FUNERAL PLAN!
  • visidigi
    visidigi Posts: 6,546 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I know someone that works for SAGA, if you want me to see what they can do for you then let me know, shes very nice and very efficient. :)

    m@
  • jaffa
    jaffa Posts: 94 Forumite
    I ALWAYS send the envelopes back to them full of the rubbish they sent in the first place - does no good but makes me feel better
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