Monarch delays & Compensations. Listed flights denied in O.P.

Vauban

jamiet wrote: »

Thanks Vauban, hadn't checked Bott & Co's flight checker before. I appreciate you may not know the answer to this, but do you know how Monarch calculate their arrival time i.e. with taxi and doors opening or just runway touch down?

I've no idea - why not ask them? Regardless, the Bott flight checker doesn't lie.

jamiet_2

Ok thanks Vauban will do!

zico_2

Finally, after resorting to Bott &Co received payout for Mon7208, Lgw to Dalaman 04.09.2010, 12 hour delay. Original post no 945. Can now be moved to paid out list by someone who knows how to do this! Thanks to everyone who posts.

NoviceAngel

zico wrote: »

Finally, after resorting to Bott &Co received payout for Mon7208, Lgw to Dalaman 04.09.2010, 12 hour delay. Original post no 945. Can now be moved to paid out list by someone who knows how to do this! Thanks to everyone who posts.

If we had the power to move posts we would, but......

Congrats, and hopefully if there is a next time you'll have the confidence to go DIY.

Cheers,

NoviceAngel

batman44

Sedge123 wrote: »

Received my response in the form of Monarchs defence to court. They are claiming that the engine fault was deemed to be the high pressure compressor blades and as these are not subject to maintenance by monarch and they failed in between the the engine shop visits to the manufacturer that this is a hidden manufacturing defect.

Anyone have any advice?

Absolute rubbish, I have a report/service bulletin from RR to all airlines if you wish saying the blades are the most suseptable parts of the engine and should be replaced regular intervals. They should subject to rigorus inspection every time the aircraft goes in for maintenance and should be replaced every so many flight cycles.

Just to top this off the AAIB produced an addendum to the report of the TC A330 engine stall at manchester in 2013 in feb slating the condition of blades, due to airborne contaminants.

Tell Monarch to do one on this, if you need the evidence let me know. I am sure RR will not be very happy that Monarch are dissing thier reputation as the best aircraft engine manufacturer in the world!

Sedge123

Batman- yes please! Have pm'd you with my email details.

Love this forum and the way that complete strangers are willing to help each other!

greigster

Compensation received from Monarch.

MO4372 - 18/11/2010 - Gatwick to Dabolim, Goa

Plane that was due in to Gatwick to take us to Goa was diverted to the Azores due to a technical problem, causing a 12+ hour delay for departure.
Lots of trying to palm us off with the usual excuses

We originally raised our claim in November 2012 re the above flight and have recently received full compensation along with interest, based on the better exchange rate at the of delay.

This was handled by Lyons Davidson solicitors of Bristol as part of our house insurance for which we pay an added £6.00 per year for legal protection.

Our claim did not make it to court as they settled about 3 weeks before court date.

Thanks to all those here, that have provided advice and help.

NoviceAngel

greigster wrote: »

This was handled by Lyons Davidson solicitors of Bristol as part of our house insurance for which we pay an added £6.00 per year for legal protection.

Congrats on your success, I've heard of this before using 'legal protection' I assume therefore that you kept 100% of your compensation ?

Cheers,

NoviceAngel

batman44

Sedge123 wrote: »

Batman- yes please! Have pm'd you with my email details.

Love this forum and the way that complete strangers are willing to help each other!

Sent email, forgot to metion the reccomended on codition lifespan of the blades is 6000 flight cycles.

greigster

NoviceAngel wrote: »

Congrats on your success, I've heard of this before using 'legal protection' I assume therefore that you kept 100% of your compensation ?

Cheers,

NoviceAngel

Yes, Monarch actually paid a total bill to my solicitors which included legal costs and Court fees. The balance paid to me was the full 600 Euro X 2 based on the exchange rate at the time of the delay along with interest.
I received over £1100 but the total paid by Monarch was in the region, north of £1700 I believe.