Monarch delays & Compensations. Listed flights denied in O.P.

Eve4ever

Ok, it looks like I won't need it after all :-) Any one want a little giggle? As part of Monarch's defense they demanded I prove I was on the plane. So, I diligently sent off a subject access request and was asked for £10 for my information ( which I planned to ask the judge to add to my award when I win) and I quickly received a copy of all the information they hold on me except the passenger manifest. I put a quick call into one of the senior group lawyers who very quickly realised what idiots they are making of themselves and has since confirmed in writing that they now acknowledge I was on the plane and will refund my £10. This is all highly amusing and I can't wait for the hearing, should be a great day out :-)))

Vauban

Eve4ever wrote: »

Ok, it looks like I won't need it after all :-) Any one want a little giggle? As part of Monarch's defense they demanded I prove I was on the plane. So, I diligently sent off a subject access request and was asked for £10 for my information ( which I planned to ask the judge to add to my award when I win) and I quickly received a copy of all the information they hold on me except the passenger manifest. I put a quick call into one of the senior group lawyers who very quickly realised what idiots they are making of themselves and has since confirmed in writing that they now acknowledge I was on the plane and will refund my £10. This is all highly amusing and I can't wait for the hearing, should be a great day out :-)))

I know - it's pathetic. They have put me to "strict proof" that I was on the flight, despite the fact that I have the original booking iternary, plus an unsolicited letter sent to me several days later apologising for the delay. Jokers.

mozzer1966

MON3584 Man - Corfu 07/08/09 hydraulic oil leak EC.
would be intresting to know if anyone knows if the return flight MON 3585 was delayed coming back ???? anyone know???

Caz3121

mozzer1966 wrote: »

MON3584 Man - Corfu 07/08/09 hydraulic oil leak EC.
would be intresting to know if anyone knows if the return flight MON 3585 was delayed coming back ???? anyone know???

flightstats shows scheduled arrival 7:45AM, actual arrival 4:51PM

Mark2spark

Aside from the boarding card, 'strict proof' of being on the flight, if taken literally ie 'beyond reasonable doubt', would be hard to prove really. From a documents POV I mean.
I'm going to take a picture of myself on delayed flights from now on :rotfl:

Vauban

Mark2spark wrote: »

Aside from the boarding card, 'strict proof' of being on the flight, if taken literally ie 'beyond reasonable doubt', would be hard to prove really. From a documents POV I mean.
I'm going to take a picture of myself on delayed flights from now on :rotfl:

Yeah - but how do we know you're not going to photoshop it? I think you'll need signed affidavits from all of the cabin crew too.

Mark2spark

Funny enough I did take the email address of one of the stewardess's on my delayed flight

jocrad74

ZB517 from Barcelona to Manchester 10th May 2013 - over 5 hours delay due to a technical fault. Got a letter at check in to say the flight would be operated by Thomson so as to minimise disruption - the expected 3 hour delay turned into almost 5 and a half!! Just about to lodge all my paperwork with Monarch today, let's see how it goes...armed with all my ammunition from reading the forum, fingers crossed I don't need it.

Anyone else on this flight?

Vauban

jocrad74 wrote: »

ZB517 from Barcelona to Manchester 10th May 2013 - over 5 hours delay due to a technical fault. Got a letter at check in to say the flight would be operated by Thomson so as to minimise disruption - the expected 3 hour delay turned into almost 5 and a half!! Just about to lodge all my paperwork with Monarch today, let's see how it goes...armed with all my ammunition from reading the forum, fingers crossed I don't need it.

Anyone else on this flight?

If the flight was operated by Thomson, they are the people you will need to claim against (even though you booked a ticket with Monarch).

friendofbillw2

Mark2spark wrote: »

Funny enough I did take the email address of one of the stewardess's on my delayed flight

Telephone number too, no doubt...