We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Samsung S2 warranty repair no original sales receipt
Options
Hi. I've booked my samsung S2 in for a warranty repair. I am not the original owner. The phone has a 2 year warranty and is a uk model. This model has only been manufactured for 17 months. I'm also aware that they can tell how old it is from the IMEI and serial number. The guy wanted me to email the original owner for a copy of the recieipt and said it would be up to the engineer whether they would repair without it. Has anyone been in this situation with Samsung? Will they go ahead with the repair? I do have the paypal receipt but don't want to prove I'm not the original owner if you know what I mean....so I'm not sure whether to send it with the phone.... Thanks!!
0
Comments
-
paypal recipt wont doDon't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
-
...Has anyone been in this situation with Samsung? Will they go ahead with the repair? ...0
-
Thanks. Yes I saw that thread. It doesn't seem conclusive though. I was wondering if anyone had actually used the phone warranty without receipt. There must be quite a few out there...0
-
like it says in my thread they want the original receipt or they wont repair itWhat goes around-comes around0
-
I know that HTC will repair a phone without the receipt, even if they say to include it in their emails.
Someone got their 2nd hand SGSII repaired without the reciept, like HTC they can figure out what they need from it's serial: http://forum.xda-developers.com/showthread.php?t=1884611&0 -
I have the same problem with my s3 got the sudden death today on it cant find my receipt tho do you think a copy of the bank statement with the transaction would do0
-
I don't think that it would, but it's worth asking the retailer for some copy.0
-
I had similar with my daughters Galaxy Note which I bought off someone on hot uk deals. I had no receipt. Phoned them and gave IMEI and handset number. Next day received special delivey envelope and 2 days later fixed handset returned via special delivery.
Had similar with Blackberry who would not do a repair.0 -
Great. They've sent an envelope. Will post how i get on..0
-
they clearly misinformed me then keep us postedWhat goes around-comes around0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards