Help £200 phone bill!!

gjchester

vickydon wrote: »

When i bought the phone I asked for a £75 cap on it but when I talked to someone they said they don't do that anymore. It is so irresponsible that they allow you to rack up these monstrous bills and don't even give you a warning that you are going over your limit. They have to do this when you are abroad so why do they have to act any less responsibly here??

Vodafone have *never* offered a capping facility that I know of, T-Mobile and Tesco do, but no other company guarantees a cap will work, Three offer a zero credit limit but then say they don't guarantee it will work and you are liable if it doesn't.. The EU cap is just that only works in the EU, and only happened because the networks were forced to do it, and if you have any form of roaming bundle then usually you have opted out, so you can get much bigger bills if you go overseas.

A £200 may seem a lot to you at this time but it's not to many people, business folk can run that up without blinking. Look at it another way if you had some family emergency can Vodafone cut you off because you'd ran out of inclusive minute you'd be just as mad.

Finally £200 is lot of time, Even if that included your £35 monthly bill that's £165 of minutes, and at 35p a minute that's around 450 minutes, or just under eight hours talking, surely you realised you were on the phone so much more.

Looking forward what can you do?

You can try to ask Vodafone nicely to do some deal, if they refuse then you could try asking relatives of friends to borrow money from, or contact your Bank and explain the situation to them, can they offer some other form of borrowing, still bad but at a lower rate. Are you due any redundancy that you can put towards the overdraft? Do you have any savings anywhere or even can you sell the phone and buy a cheap £10 nokia to use. Can you claim any form of benefit that may help? Can Vodafone freeze the account so you may not have use of the phone but at least you are not attracting more charges?

Grumblers point about the future is right, if your bank balance was that precarious then something else would have come to pass that may have driven you into being overdrawn. Please sit down and try and look at your finances there must be something you can cut out or down to try and at least clear this debt.

Loanranger

Your Vodafone bills are available for you to check online.

How on earth have you managed to run up a bill of 200 quid in one month? Were you ever off the damn thing?

gardner1

Loanranger wrote: »

Your Vodafone bills are available for you to check online.

How on earth have you managed to run up a bill of 200 quid in one month? Were you ever off the damn thing?

i think op has been calling.....special numbers;)

Tony5101

I hope that your ex employer doesn't come knocking for the money to pay for your personal phone calls that you must've been making too.
There must've been one hell of a lot if you've never ever had to bother checking your minutes allowance in the past.
I genuinely hope you manage to dig yourself out of the hole you've gotten yourself into...but blaming anyone but yourself for the mess is ludicrous.

Curr946

gardner1 wrote: »

i think op has been calling.....special numbers;)

Ladies of the night :rotfl:

Don't you have dave to watch or something. No jeremy Kyle on during the day to keep you busy and off the phone.

_Andy_

Why should anyone give you sympathy when you bleat on about crap like "It is so irresponsible that they allow you to rack up these monstrous bills and don't even give you a warning that you are going over your limit"?

Grow up.

Karen66

I know its not much help now but depending on what phone you have there is the vodafone app to download that keeps track of your minutes, txts and data.

giraffe69

so didn't realize how much more i was using my phone because I don't have a work phone.

Sounds like the firm will also make a saving as a result of not having an employee who uses the work phone for personal use!

dazzaofdagenham

An extra 200 pounds of calls ?
Seems a bit excessive to me.

You need to switch away from your current plan ASAP and consider something else...many PAYG plans now include unlimited landline calls and texts..

Darren

tescobabe69

giraffe69 wrote: »

Sounds like the firm will also make a saving as a result of not having an employee who uses the work phone for personal use!

dazzaofdagenham wrote: »

An extra 200 pounds of calls ?
Seems a bit excessive to me.
You need to switch away from your current plan ASAP and consider something else...many PAYG plans now include unlimited landline calls and texts..
Darren

Makes me wonder ................
It would certainly be something I would monitor, and if my budget was being hit for an "extra" £2500 calls/pa..............