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02 vs Virgin Mobile

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SCO
SCO Posts: 729 Forumite
Part of the Furniture 500 Posts Combo Breaker
Have signed up for 02 simplicity

600 mins
unlim txt
500mb data
12 month contract

but seen virgin media

1200 min
unlim txt
1GB data
30 day contract

What are virgin like? is it UK call centre's etc.
«1

Comments

  • 19lottie82
    19lottie82 Posts: 6,030 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Not heard anything bad about virgin but if you've signed a twelve month contract with O2 it looks like you're stuck with then for the next year anyway!
  • been with Virgin for just over 2 years now and find them Ok

    ofshore CS but they seem really clued up and sometimes have had to wait a good 15-20 mins to talk to anybody, although must admit when i did wait that long it was peak times.

    What i find amiss at the moment is that with the there new plans there is a element missing

    example.
    with the Vodafone plans you can have calls.text and data

    with virgin you cant have all three. ( unless ive read it wrong )

    Darren
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    been with Virgin for just over 2 years now and find them Ok

    ofshore CS but they seem really clued up and sometimes have had to wait a good 15-20 mins to talk to anybody, although must admit when i did wait that long it was peak times.

    What i find amiss at the moment is that with the there new plans there is a element missing

    example.
    with the Vodafone plans you can have calls.text and data

    with virgin you cant have all three. ( unless ive read it wrong )

    Darren

    You may have, £12 gets you 1200mins, 1gb data and unlimited text on a 30 day rolling contract.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Unless cooling-off applies, why ask now? You are in contract with O2.
    No free lunch, and no free laptop ;)
  • SCO
    SCO Posts: 729 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    macman wrote: »
    Unless cooling-off applies, why ask now? You are in contract with O2.

    still in cooling-off period.
  • jb66
    jb66 Posts: 1,705 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    virgin is 30 day contract so give them a try. Alternitavly tesco mobile uses the same o2 network
  • jhp
    jhp Posts: 2,342 Forumite
    For an extra £5 on Virgin Mobile you can get unlimited data,and they allow tethering.;)
  • SCO
    SCO Posts: 729 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Just another thought.

    Had my phone stolen before and i walked into an 02 shop new sim card etc and phone up and running within an hour.

    Is this possible with tesco (larger stores with phone shop i would imagine) and i would imagine not possible with virgin.

    might never happen again (touch wood) but it is useful to be with a network with plenty of stores around.
  • DUTR wrote: »
    You may have, £12 gets you 1200mins, 1gb data and unlimited text on a 30 day rolling contract.

    Yeah I see that...I was referring to PAYG which I have.

    May look to change if I can

    Darren
  • 19lottie82
    19lottie82 Posts: 6,030 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    SCO wrote: »
    Just another thought.

    Had my phone stolen before and i walked into an 02 shop new sim card etc and phone up and running within an hour.

    Is this possible with tesco (larger stores with phone shop i would imagine) and i would imagine not possible with virgin.

    might never happen again (touch wood) but it is useful to be with a network with plenty of stores around.

    Virgin now have high street stores.
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