E: 31/07 win £15,000 with next

EverDecreasingCircles

This worked for me yesterday. I just kept trying, eventually it worked! I used Roboform to fill the form. I think it's just a case of keep trying and hope for the best.

MimiJane

Just tried it (again) in IE8 and it worked :eek:

marialionza

cornishpasty1 wrote: »

I don't know if this is just a fluke as I haven't previously been able to enter using Firefox, Chrome, or IE, but I was just going through my Facebook likes to clear some out and I came across a like in December 2011 like this:
***** likes Win £15000 With Next | Free Prize Draw | Next Official Site on next.co.uk.

I unliked the page, and have just managed to enter the new competition :j

Thank You
Your entry has been successfully received and the winners will be notified by email
Good luck!

To check, click on your facebook profile, click on Activity Log, then over on the left hand side click Likes, and if you look to the right you will see your date timeline. Click 2011 and look through December :j

I just finished unliking the a b c d e but it doesn't go any further!

beelzebomb

If it's still not working for you try clearing your history & cache - you might be unwittingly pulling up the old faulty page.

marialionza

beelzebomb wrote: »

If it's still not working for you try clearing your history & cache - you might be unwittingly pulling up the old faulty page.

Thank you for trying to help me but I did that already.
I have been trying to see if I liked the same competition 2 years ago and went through many unlikes yet I have't found anything. I wonder why they haven't solved the problem when apparently they themselves have acknowleged it.
But thanks again :beer:

zimily

fed up of trying, wish they'd sort it

bobbybum

This is working now - I have just been entered successfully.

marialionza

Not really just tried and it isn't. Still error.

trueblonde

Thank you for taking the time to e-mail us, I am sorry for the delay in my response to you.


I am sorry unfortunately we have not been able to replicate this error you have experienced. Please may I ask you for a few moments of your time to answer the following questions below:

Have you experienced this or other problems before on the NEXT website?

If yes, please advise on what problems you have experienced also was it a specific time these issues occur?

What device did you used I.E Computer or Laptop?

Browser used when going on the Internet? I.E. Internet Explorer, Firefox?

Are you using a search engine to go to the Next website?

If no how are you getting the Next website?

Have you made sure cookies are enabled?

Have you deleted cookies/Cache?

If you have not yet delete or enabled the cookies please may I ask you to do this.

Has the problem been resolved?

If yes, did you do anything different?

Please advise on any other information you feel is relevant.

We really do appreciate your time and feedback.

Kind regards

Amie Liveley
Internet Advisor

colino

Having worked with a number of them, I realise marketing depts tend to have a great idea (say a money winning comp. to attract attention) then leave it up to someone else to actually make happen. This PR failure appears to be a glorious shot in the foot by Next, showing off their IT systems are lame at best and then they fail to react quickly to problems, blaming potential new customers for their lack of rigorous testing.
Can't imagine any new, potential customers would now be trusting Next to deliver their goods or handle their personal details if they can't sort out a simple competition/data capture exercise.