Car a write off - Garage at fault

DUTR

Pb76 wrote: »

Sorry I didn't explain properly earlier,it's the rear number plate light that had the fault and the wires are at the rear where the boot lid opens up (it's a ford galaxy)i spoken to few people and they think it's the garage fault also

I'm so upset

At worst the connector may have come off from the constant closing of the tailgate.
The few people who think it's the garage's fault may not be correct in their analysis, after all they could have told you the light was out before you even got the the test centre.
If you are convinced it is the garage then you will have to sue them and let the courts decide.

Pb76

I'm convinced its the garage fault,was working fine until they messed about with wiring

I'm going to citizen advice bereau today

StrongWork

I'd be surprised if playing with the wiring for the rear numberplate lights would cause an epic electrical failure as described above.

Would be an interesting thing if you can prove?

Oli.s

Did they simply rejoin a snapped wire with one of those snap block connectors.

It's a big coincidence that they redid the wiring then you had an electrical fire, but if they are denying fault then I guess unless you can prove they were at fault it will remain nothing more than coincidence.

Where is the car now.

What have your insurance company said? Do you have third party fire and theft cover? If you do just claim on the insurance and let them take it up with the garage themselves.

Pb76

StrongWork wrote: »

I'd be surprised if playing with the wiring for the rear numberplate lights would cause an epic electrical failure as described above.

Would be an interesting thing if you can prove?

There is still bare wires showing at where they did the work surely this dangerous?

Pb76

Oli.s wrote: »

Did they simply rejoin a snapped wire with one of those snap block connectors.

It's a big coincidence that they redid the wiring then you had an electrical fire, but if they are denying fault then I guess unless you can prove they were at fault it will remain nothing more than coincidence.

Where is the car now.

What have your insurance company said? Do you have third party fire and theft cover? If you do just claim on the insurance and let them take it up with the garage themselves.

Yeah they rejoined wires,the car is back at my home now,I have fully comprehensive insurance but haven't contacted our insurance yet,my partner is at citizen advise bereau at this moment

spacey2012

Many insurances exclude wiring loom fires.
You might have to bring a claim against the garage yourself.

Hackman_2

What caused the original problem?

peter_the_piper

spacey2012 wrote: »

Many insurances exclude wiring loom fires.
You might have to bring a claim against the garage yourself.

They'll be excluding petrol fires next, that should reduce the number of fire claims.

Pb76

Hackman wrote: »

What caused the original problem?

They said there were about 6-8 wires broken at the back and they reconnected them and 30 mins after I drove the car back smoke starting to come out from under dash