Paid for next day delivery - item arrived 9 days later

theonlywayisup

PUKK are you spurning all this rubbish just so you can improve your post count so you can spout spam.

plumface

theonlywayisup wrote: »

PUKK are you spurning all this rubbish just so you can improve your post count so you can spout spam.

Just out of interest, how do you know?

olias

To all those (trolls?) who think its fine to pay for a service and not recieve it, good luck to you and I'm glad you can afford to waste money like that.

To the other helpful posters, thank you, I opened a case of SNAD, as the next day delivery for £3.99 was actually in the title of the listing as well as the body.

The seller has now agreed the refund.

Olias

macfly

Seems you didn't need any advice. Nobody came up with that idea.

gayleanne

i THINK THAT YOU HAVE ANSWERED YOUR OWN QUESTION BY MENTIONING YODEL, THEY ARE ABSOLUTE CRAP. I HAVE BEEN WAITING 3 WEEKS FOR A KINDLE TO BE RETURNED TO AMAZON, i HAVE HAD 4 DATE FOR PICK UP AND THEY STILL HAVENT DONE IT.

Quinny_2

theonlywayisup wrote: »

ND does not usually include Saturdays, with any carrier. Even SD carries a further surcharge for Saturday delivery.

As someone who has worked in the industry for 37 years, that is correct.

The next day in this case would be Monday. As it didn't arrive, and provided the sender DID send it on Friday, then the sender is not a fault.

You need to establish what day it was put into Yodel's hands before taking any action, and with Yodel, it should be tracked, but pleased that you got what you wanted in the end.

Just a lesson for the future there.

plumface

The lesson to be learnt is.....
if you sell on ebay it will always be the sellers fault.

plumface

olias wrote: »

To all those (trolls?) who think its fine to pay for a service and not recieve it, good luck to you and I'm glad you can afford to waste money like that.
Seller or courier fault?

To the other helpful posters, thank you, I opened a case of SNAD, as the next day delivery for £3.99 was actually in the title of the listing as well as the body.
How was the item SNAD?

The seller has now agreed the refund.
Suprise,suprise..sellers run scared of buyers!

Olias

But have you actually found out if the seller posted the item late or if the courier actually delayed delivery?
OR, as it appears,you just blame the seller no matter what because you know you can?

techspec

Yodel probably failed to show and pick up the item. Thery did that a lot over christmas.

The seller should have known yodel are unreliable around christmas - and not offered express delivery.

Make sure you hammer their feedback. Thats all you can do if they won't make a refund and you want to keep them.

CouponWoman

I used yodel for the first time in December, 2 weeks before xmas.

Booked them to collect a large heavy item (15kg) on the Wedneday, they did not turn up. They did turn up at 9.30 am on Thursday and delivered the parcel to the opposite end of the country by 8.30 am on the Friday.

I thought that was an overall excellent service, cheaper than Royal Mail and much faster. OK they were a day late to collect it which was a bit annoying but to deliver nearly 300 miles away in less than 24 hours was great.

CWxx