Return Washing Machine to Currys

chukwe
chukwe Posts: 69 Forumite
Part of the Furniture 10 Posts
in Consumer rights
I bought a washing machine from Currys which was delivered & installed today.

My wife came back and found out it's not a washer dryer machine.

She wants me to exchange\return it to Currys.

What can I do? What's my right under the Currys return policy?
«134

Comments

  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What did you actually order.

    Did you order this or have they sent you the wrong machine if you ordered a washer/dryer.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • Jakg
    Jakg Posts: 2,267 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Was it bought instore or online?
    Nothing I say represents any past, present or future employer.
  • chukwe
    chukwe Posts: 69 Forumite
    Part of the Furniture 10 Posts
    McKneff wrote: »
    What did you actually order.

    Did you order this or have they sent you the wrong machine if you ordered a washer/dryer.

    It is the correct order. I didn't know that my wife wanted a washer\dryer.

    Also, it was ordered online from Currys website
  • ILW
    ILW Posts: 18,333 Forumite
    Exchange the wife.
  • chukwe
    chukwe Posts: 69 Forumite
    Part of the Furniture 10 Posts
    ILW wrote: »
    Exchange the wife.

    Thanks, I'll do :rotfl:
  • bod1467
    bod1467 Posts: 15,214 Forumite
    Online order = you can cancel under DSR. You will (likely) be liable for returns costs though. And you may be liable for installation costs too.
  • zoob
    zoob Posts: 582 Forumite
    Part of the Furniture 500 Posts Name Dropper
    bod1467 wrote: »
    Online order = you can cancel under DSR. You will (likely) be liable for returns costs though. And you may be liable for installation costs too.

    What make you think you can return it under DSR?
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    zoob wrote: »
    What make you think you can return it under DSR?
    What makes you believe they can't?
  • SuperHan
    SuperHan Posts: 2,269 Forumite
    Part of the Furniture 1,000 Posts
    It's been installed? That's more than you'd get to see in the shop...
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    SuperHan wrote: »
    It's been installed? That's more than you'd get to see in the shop...
    That would make no difference.
This discussion has been closed.
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