fuming

charlie3090

same thing happened to me with air france, my e ticket came through as Mr instead of Mrs,
when i phoned them they charged me £30(this was in 2006),
they were really rude and unhelpful which put me off more than the £30 to be honest.
All you can do is vote with your feet and never use them again,I would never use air france again no matter how desperate i was.

Meadows

Flight Conditions of Carriage


To correct incorrect title, initial, age -provided the passenger type (adult/child) is still the same £50 per person.

To change surname, passenger or passenger type £50 per person etc.

To change date, flight time, airport and/or duration £30 per person plus 50% etc.

http://www.thomson.co.uk/editorial/legal/flight-conditions-of-carriage.html

richardw

Meadows, there's also

"Amendment Fees
3.2.1 Amendments to correct misspellings will be free of charge within 14 days of booking if there are more than 35 days until your departure date. If there are 35 days or less to your departure date, you must correct misspellings within 2 days of booking to avoid being charged an amendment fee."

Caz3121

How ling after booking did you realise your error?

Meadows

richardw wrote: »

Meadows, there's also "Amendment Fees 3.2.1 Amendments to correct misspellings will be free of charge within 14 days of booking if there are more than 35 days until your departure date. If there are 35 days or less to your departure date, you must correct misspellings within 2 days of booking to avoid being charged an amendment fee."

Yes hence the etc. and the link to save typing it all out, used the dates as OP stated - late dates for changes rather than quote all fees which could be found via the link to the site T&C's.

PompeyPete

cazxx1 wrote: »

it was Thomson airways

I'm glad you never put a 'p' in Thomson.;)

lesalanos

Caz3121 wrote: »

How ling after booking did you realise your error?

looks like you often mis type

_Andy_

So presumably you'd be happy with no amendment fees ever but higher flight prices for everyone, including those who check forms before they submit them?

Obviously_the_best

richardw wrote: »

It is entirely and wholly [STRIKE]un[/STRIKE]reasonable for Thomson Airways to charge you £50 for a name correction.

You were the one who didn't check properly, so now you face the consequences. That's how the world works, if you make a mistake, you'll pay to correct it, in whatever form, this time it's money.

richardw

Obviously_the_best wrote: »

You were the one who didn't check properly, so now you face the consequences. That's how the world works, if you make a mistake, you'll pay to correct it, in whatever form, this time it's money.

Have you heard of 'unfair contract terms', 'onerous clauses' and 'unreasonableness' ?

Can businesses just 'make up' terms and conditions with no regard to English Law?