Really messed up...wrong month booking with Ryanair

John_Diver

Hey,

I just booked a flight but just after I paid I noticed the month was wrong, I was booking a return for February but unfortunately I booked the return for March.

It happened because I opened another Ryanair window while I was booking to search for prices in March, when I went to complete the purchase it told me I had to start over, the month was automatically changed to March because I was searching for it in the other window.

I did have it set to February when I was about to complete the booking and didn't notice it changed when I went through the process again.

Is there anything I can do? Really can't afford a charge for this...I booked a really cheap flight for me and my girlfriend to have a 3 day break

markwilkinson

A lesson learned I feel. You have to be really careful booking flights etc online and check, double check, triple check everything before clicking the confirm button.

Unfortunately this is going to cost you.

Buzby

Yep - I learned the hard way too. It IS easily done, and the feeling in the pit of your stomach when you see the confirmation for dates you cannot use.

Caz3121

If the outbound is ok then you will need to pay the change fee (£110!) or purchase a new one way for the return

[Deleted User]

You could ask Bob the Saver to have a word in Michael O'Leary's ear - when he's extricated his nose from between the buttocks of the Ryanair boss.

Otherwise I'm afraid there is nothing you can do except learn from your expensive mistake and re-book the return journey.

tamiami

I did this once with Ryanair and called them straight away and explained what had happened. The fare I wanted was the same price so they amended it free of charge. You need to call them straight away.

Bob_the_Saver

Deleted_User wrote: »

You could ask Bob the Saver to have a word in Michael O'Leary's ear - when he's extricated his nose from between the buttocks of the Ryanair boss.

Would do but I tend to mumble at such times, however I can confirm that MO'L
does have the b*lls
to do what the other airlines won't until he's done it, Oh and he wishes you a happy new year, at least I think that's what he said was a bit difficult to hear at the time.

melb

hope you did call them straightaway as they also changed a flight for me when i made a mistake free of charge

John_Diver

Unfortunately their office was closed for new year / christmas, tried a few numbers

I really hope I can get this changed free, if not, I will just have to leave the break and money Simply can't afford to book again or a fee to change it, booking it was really pushing my budget already.

Thanks for the replies, hopefully there is something I can do.

melb

are they not open today? if so make up an excuse as to why you weren't on the phone first thing and ask politely - i hope you are lucky!

John_Diver

I tried to phone but the office is closed again now.

I also sent emails the same day I booked to every address I could find online but haven't heard back from anyone.

This will just end up as lost flights because I just can't afford to pay £100+ just to change the date
I was hoping it can be changed free because the flight is more than 7 weeks away.