Refused test drive

rev_henry

No sale. Next!
I've had a dealer say 'only if we can sort a deal out after'. I had a few other cars to look at so said so and didn't drive it. Fair enough.

I've also had a dealer let me go out on my own, but it was in a friendly local type place and I did leave my mother behind!

Once called up about an old BMW some miles away, the dealer almost immediately started berating me, refusing to tell me anything about service history, it was cheap what did I expect and addressing me as 'young man'. Needless to say I didn't take it further.

This thread has at least reassured me that there are some nice dealers around, sending the son out!

Beachview_2

Re: only offering test drives to 'serious' buyers

A while back I had my previous Yaris in for its service, the new shape of Yaris had just come out, and the salesperson invited me to take a test drive of the new model, even though I wasn't looking to buy. I said I wasn't going to be changing my car yet, but she took me out to see that car and on a test drive anyway. I wasn't a 'serious buyer' I even said I wasn't looking to buy. I was really keen to have a look at it though.

And I bought one a year later

fivetide

My uncle had a similar issue with a bike once. The dealer told him that there had been loads of reviews written and to read one of them if he wanted to know how it went.

Uncle told him that was great. He'd just saved nine grand as clearly reading about it in a magazine is exactly the same as actually going out on one.

Walked out and never went back. You should do the same OP!

ILW

Red_Elle wrote: »

Thanks everyone I didn't go without telling him what I thought of him after wasting time doing a 2hr round trip, but you're right; we didn't want to do business with him afterwards.

It just made me wonder though if this was usual in a franchised place, but I guess not. He was completely jumped up and patronising and I know it shouldn't rile me, but it did. Pregnancy hormones don't help!

I would think twice about a pregnant, hormonal woman taking out a car that I was responsible for.

Relentless01

Bravehearted wrote: »

Hahaha - good one :rotfl:

Trust a used car salesman. Irony of all time.

Even better than "Trust me, I'm a banker"

I literally at this oxycodone induced moment can't think of a more scum-baggy profession than used car salesmen. No offence meant, but they brought this reputation on themselves.

I used to be a car salesman and yes there are some that would sell their Granny. Having said that most of the people I worked with were extremely professional. There are dodgy people in every industry not everyone trying to earn a living selling cars is out to rip you off!

As for this fellow. He is lying because he can not take the car out for a test drive. Most main dealers insurance only covers the car if the sales exec goes with the customer. Why he did not explain this is anyones guess. As for the comments there is something wrong with the car is madness! They can not knowingly sell a faulty car and it has to be checked prior to going on the forecourt.

ILW

Relentless01 wrote: »

I used to be a car salesman and yes there are some that would sell their Granny. Having said that most of the people I worked with were extremely professional. There are dodgy people in every industry not everyone trying to earn a living selling cars is out to rip you off!

As for this fellow. He is lying because he can not take the car out for a test drive. Most main dealers insurance only covers the car if the sales exec goes with the customer. Why he did not explain this is anyones guess. As for the comments there is something wrong with the car is madness! They can not knowingly sell a faulty car and it has to be checked prior to going on the forecourt.

Were you a salesman or an order taker? World of difference.

**Patty**

Relentless01 wrote: »

I used to be a car salesman and yes there are some that would sell their Granny. Having said that most of the people I worked with were extremely professional. There are dodgy people in every industry not everyone trying to earn a living selling cars is out to rip you off!

As for this fellow. He is lying because he can not take the car out for a test drive. Most main dealers insurance only covers the car if the sales exec goes with the customer. Why he did not explain this is anyones guess. As for the comments there is something wrong with the car is madness! They can not knowingly sell a faulty car and it has to be checked prior to going on the forecourt.

Err no it doesn't.

You sell it first, fix the fault BEFORE the customer collects it.

Zero business sense in spending money on parts & time in the workshop if it ends up going to the block.

Relentless01

ILW wrote: »

Were you a salesman or an order taker? World of difference.

In answer to your question I helped hundreds of people buy their new & used cars each year. I was a salesman for 8 years before being promoted to Business Manager and then onto Sales Manager.

ILW

Relentless01 wrote: »

In answer to your question I helped hundreds of people buy their new & used cars each year. I was a salesman for 8 years before being promoted to Business Manager and then onto Sales Manager.

Tend to find good salesmen do get the odd complaint.

Relentless01

ILW wrote: »

Tend to find good salesmen do get the odd complaint.

Everyone in retail will get complaints but only the one's that over promise and under deliver get them often.