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Ebookers rang to say my hotel is 'overbooked' 6 weeks prior to travel?

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  • Bob_the_Saver
    Bob_the_Saver Posts: 5,610 Forumite
    edited 30 December 2012 at 7:36PM
    Sounds to me like Disney are a bit of a Mickey mouse organisation.
  • angelfire
    angelfire Posts: 869 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Bob_the_Saver wrote: »
    Sounds to me like Disney are a bit of a Mickey mouse organisation.

    Lol!:rotfl:
  • angelfire
    angelfire Posts: 869 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    This case has now been dealt with properly by Ebookers, although it took some advice from my sister who works for Avios to persuade them to sort it!

    In the end they wouldn't honour our booking to the Disney Santa Fe, but they HAVE moved us to Disney Newport Bay Club free of charge. Which means we get a better hotel for the same price (plus the cost of numerous phone calls and hassle yesterday and today).

    Thank you to everyone for all of your advice, it was very much appreciated.

    :-)
  • balletshoes
    balletshoes Posts: 16,610 Forumite
    glad to hear you've got it sorted :).
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