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washing machine under 6 months old!!!!

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  • Fosterdog
    Fosterdog Posts: 4,948 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    wouldn't this be better added to your original post? Your other post was only a week ago and you would get more helpful advice by keeping everything together rather that running two separate threads on the same issue.
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    you want to add this to the previous post wherever that is,not start another !

    good luck with whatever you are on about
  • OlliesDad
    OlliesDad Posts: 1,825 Forumite
    Original thread: https://forums.moneysavingexpert.com/discussion/4361639

    OP, how long has it been since you first reported the fault? Also, have them attempted the repair or have you refused it in the hope you get a replacement?
  • OP, I used to work for a large electrical chain in the service department. You will always always be offered a repair first unless its not cost effective to repair or the parts needed for the repair are unavailable. Manufacturers are very very slow to hand out exchange documents unless they REALLY have to. I would let them repair it and if it goes wrong again you are in a much stronger position to get an exchange.

    I know this is probably not what you want to hear, but I have dealt with many machines that have needed new drums and bearings and have been perfectly ok once this has been done.


    Good luck.
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    Hi all :)

    Threads merged to help keep all the information in one place.
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
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