Trojan?

pingu

hi
thank you

i have tried to remove the wildTansgent Web Driver but it will not remove ???


i am connecting with tesco and tescos homepage appears but at the top it says explorer provided by Virgin?

also when i click on outlook it only shows Virgin email account

i can check tesco email using web mail from, their page

trojanhunter.com found two this morning and got rid of them.

i am not very technical as you can see i think i will take my pc to a local computer shop i think it needs setting up from start.

thanks again for all the help and thanks to Martin for this brilliant website

Fran

Pingu,

When I got rid of a trojan the other day, I had to turn off system restore in order to make sure all traces of it were removed. I then started in safe mode (press F8 on the keyboard continuously as computer starting up and then it stops and you have the option to use the keyboard arrows to get into safe mode), and ran AdAware and Spybot. They picked up several items.

If we can help rather than you take it to a shop, please post what stage you are at now.

aussielle

i am not very technical as you can see  i think i will take my pc to a local computer shop i think it needs setting up from start.

Noooooooooooooooooooo, you can do it for free, thats what the site is all about  :)

Fran is right, we will try and help you.  :)

Start from the beginning, tell us what you have on your computer ie, spybot search & destroy adaware etc

Do you have a firewall?

It's very well starting from scratch again but unless you take preventative measures you will end up in the same boat again before long and that's not very moneysaving!

Did you get my pm?

aussielle

instructions for safe mode

Smiley_Mum

Hi,

Does anyone know how to get rid of this trojan downloader. I am at my wits end. The Ad-aware program says I have a severe problem with a virus, some dangerous, one severe and I just want shot of this junk.

Any ideas anyone -

C:\Program Files\Common Files\hrpdfdln\hlepafhtdl\cdpahnefr.exe - Win32/Agent.AY trojan

C:\Program Files\Common Files\hrpdfdln\jpbplncp\pbplhnlj.exe - Win32/Agent.AY trojan

I can't quarrantine, clean, etc. Help!!!

peter_the_piper

Download Hijack this from somewhere on this thread, save to own directory, run a scan and save it. Go to http://www.d-a-l.com/help/forumdisplay.php?s=a373d7de34885e3987f4e915b003d62a&f=8
or

peter_the_piper

Smiley Mum
Download Hijack this from somewhere on this thread, save to own directory, run a scan and save it. Go to http://www.d-a-l.com/help/forumdisplay.php?s=a373d7de34885e3987f4e915b003d62a&f=8
or
http://forum.tweakxp.com/forum/ (there are others you can use)
register and start a new thread. Tell them the problem and copy/paste the hijackthis scan. they will give you full instructions how to remove you nasties. There will be more than you have said above as they usually leave bits and pieces all over the place.
Peter/

Smiley_Mum

Thanks for the info. I think I have managed to sort it out but it still plays up, been deleted eventually after a few phonecalls etc, but still problems, in that my dial up connection keeps wanting to be changed etc, homepage etc etc. Just signed to Wannadoo broadband too, it's quick, but I bet it would be quicker when all the bugs are off. Thanks for the help, appreciate it.

peter_the_piper

It sounds as if you have more than one infestation. My recommendation about Hijack this as the quickest and easiestway to clean the machine, still stands.