Why does the UK close so early?

custardy

Altarf wrote: »

And whenever I have had a delivery to a locker, it has been delivered by TNT or Yodel, so your point is?

The same as Amazon use many companies. You cited Amazon lockers as taking your business away from RM. Given you don't choose the carrier. your statement was simply wrong

I can have it redelivered to the address that they failed to deliver it to the first time, a local post office that is also closed when the commuters are around, or the sorting office that is closed most of the time. Great choices.

No,you can have it delivered to any address in the delivery area
You obviously live in an area that doesnt get decent opening hours
I can access Post Offices that are open late and 7 days a week. Same with delivery offices. perhaps given your gripe it should be a factor to key in with future home choices
The opposite is the model of couriers to have just one office covering a far larger area. EG my local Citylink office is over 50 miles round trip.

They seem a good example of a company failing to acknowledge their customers needs, and are suffering because of it.

A company tied by legal requirements. They simply cannot decide to 'open' 10-8


Seems bang on point to me.

its not

So the law tells them to only open the sorting office at inconvenient times? Being the knowledgeable sort of person you are, perhaps you could point to that section in the act.

The law requires them to provide the core of their business(delivery) by a certain time of the day. The callers office is a pure cost to RM. it doesnt really generate income and opening it later is a staff cost.

Fail to see your point. It would need to be staffed either at an inconvenient time, or a convenient time. Costs are the same.

No. The office has to be staffed in the earlier hours of the day as I explained above. So you need further staff beyond these times

So Royal Mail obviously perceive that there is a commercial benefit to opening at convenient times in some places, something you were denying earlier.

No. I didnt deny it. As with other businesses/insitutions/services. They will open on the hours that work and are possible. one size doesnt fit all. A point many on the thread have been making from the start



I think it is.


nope

Again the legal requirement prohibiting them to open at convenient times?

again.... The are legally required to perform the core of their business by certain times. So opening beyond that time generates a cost
And if Royal Mail don't compare themselves with a 'normal' business then they will soon be out of business.

how many businesses do you know that do their competitors service at a loss?

please no more giant multi quotes