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pc keeps shuting down

24

Comments

  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    I stand corrected.
    How do I add a signature?
  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If it were me Id use avira instead of adaware.
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    DCFC79 wrote: »
    If it were me Id use avira instead of adaware.

    OP changed from Avira to AdAware in an attempt to fix the problem
    How do I add a signature?
  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Figment wrote: »
    OP changed from Avira to AdAware in an attempt to fix the problem

    Whoops my bad, im sure the OP said avast.
  • closed
    closed Posts: 10,886 Forumite
    whats the make and model, if it's branded it should have a factory restore partition or a means of creating windows discs
    !!
    > . !!!! ----> .
  • splodger_seedswapper
    splodger_seedswapper Posts: 609 Forumite
    waddler_8 wrote: »
    Did you run chkdsk? Post a DDS log.

    Download DDS from the link below and save it to your desktop:

    Link

    After you've downloaded it and saved it to your desktop:
    • Double click DDS to run it.
    • When it's finished, DDS will open two logs:
    1. DDS.txt
    2. Attach.txt
    Save both reports to your desktop.

    Copy & paste the contents of just DDS.txt for now and post it here (you may need to split the log over separate posts)

    i have done the dds thing - but to be perfectly honest - i feel more than a bit uncomfortable posting any sort of geeky info about me / my computer (info that i don't understand - but hundreds will) onto an open forum that is read by hundreds of strangers - and tbh - complete strangers that i wouldn't ordinarily trust - ifswim - so not sure what to do now :embarasse
    saving money by growing my own - much of which gets drunk
    made loads last year :beer:
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    There's no personally identifiable information, it's just information about things that are running/installed & other settings. It's up to you at the end of the day though - it might help, it might not.
  • splodger_seedswapper
    splodger_seedswapper Posts: 609 Forumite
    DCFC79 wrote: »
    If it were me Id use avira instead of adaware.

    in fairness - i've run avira for many months and it has never found a problem - just lots of hidden items (what ever that is)

    on it's first scan - adaware found 5 traces and dealt with them automatically - i don't know what traces where but the software deleted them instead of putting in quarantine - so i am guessing not a virus - nothing has shown up in scans since then
    saving money by growing my own - much of which gets drunk
    made loads last year :beer:
  • splodger_seedswapper
    splodger_seedswapper Posts: 609 Forumite
    grr - it just crashed whilst i was trying to make a new post on here

    different code on the blue screen this time though:

    0x000008E (0xC0000005, 0xBF041129,0xEF0DEEAC, 0x00000000)

    at12dvag.dll - Address BF041129 base at BF012000, Datestamp 44332465

    anybody know (in non tech english) what that means - please?
    saving money by growing my own - much of which gets drunk
    made loads last year :beer:
  • closed
    closed Posts: 10,886 Forumite
    edited 16 December 2012 at 6:36PM
    it means your video card driver crashed.

    check for updated drivers or reinstall windows.
    !!
    > . !!!! ----> .
This discussion has been closed.
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