zenith Insurance - within 12 days hit with 2 overcharges and fees

Mrs_Moc

stephen77 wrote: »

I guess its easier to delete as companies can not be as abrupt as our replies have been.

With out checking Zenith face book page. They may not want it to turn into a people venting page against there company? I guess your not the first or last person not to be happy with a service they provide.

I imagine I'm not the only customer complaining but for them to allow complimentary posts to remain and delete anything uncomplimentary stinks IMHO

sagalout1954

dacouch wrote: »

They're the opposite with their own customers, by helping an innocent third party very quickly they keep you from claims management companies and credit hire companies who can potentially add many thousands to the claim

Good point dacouch - not one we'd thought of. Though we'd rather not have thousands added to the claim, just get our car fixed properly, and as we don't get a courtesy car (just this credit hire thingy which we haven't quite got our heads round yet), so we'll most likely have their hire car instead.