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Emy1501

Ordered on about 6 am for store pick up but no confirmation email received so assume won't get will wait and see

erniethemilk

how do you order for store pick up as I found stock in one store?

Guys_Dad

Brilliant spot. Got one today . Thanks

Own_My_Own

I have an order confirmation that's says they will be sending me an order conformation .
Does that mean I have one or not .

Confused.

Own_My_Own

What a nightmare

Found out store 40 miles away have them in stock. Phoned them to be told they cannot reserve them.
Phone head office about my order to be told they have no stock and my order is going to be cancelled.
Told them about the the store and they gave me an ID number. Phoned store back with said number and they are saving 2 for tomorrow .:j

Now The confusing bit. Head office said I was not reserving them as they already had my money, so I had technically bought the ones in the store and they were just being held for me.
Have just had message from Head office telling me they have refunded my £89 to my bank .
The ones in store have been put away so I should be Ok. Will just check bank and pay again tomorrow. But I wish they knew what they were doing .

Deek43

Ordered mine at 6.55am, had confirmation at 8.30. Being delivered on Monday by Yodel.

trynsave

Result! Thanks OP!

Called into my local branch on the offchance as I was out anyway. Had 1 left. Assistant said the store had been quiet yesterday, but had been really busy selling these since opening. Wonder why?

alreadytaken

Got one 39.50! Cost me over an hour of my life and elivated stress levels though.

Well there were none available local to where I work and although there was stock near where I live, as mentioned by others you couldn't reserve them. Wigan apparently have quite a few and some at chorley and apparently trafford centre does. However I didn't want to risk either the store closing before I got there or running out of stock. So I looked up who had them locally, Currys PCWorld had them £99 and I though ah wait the price promise. So I went to currys and said can you price promise this. He said sure but went to check stock and said non in stock and non in any nearby. Strange i thought as it lets you do click and collect. So I went to the nearby pcworld. This time I asked to check they had it in stock first. Yes was the reply. Can you price promise I asked. Yes he cheerfully answered. However upon telling him the price difference there was a face drop and a "I'll have to clear this with the manager". After about 30 to 45 minutes I eventually got a manger come over and say "Unfortunately the only one that has it in stock is just outside of 30 miles". I knew this wasn't the case as I just phoned the branch near home and they had them in. She said she phoned carphone warehouses main number and asked for stock. I explained yes the main number doesn't necessarily have live details of stock. But the website shows it in stock at this branch and I phoned them and they said they had it in stock. So much repeating of "It's how we have to do our procedure". So much heated exchange later with examples of if i purchased this and brought the receipt, could I then get it price promised. they said yes in theory but it's only 10% of the difference it may be inconvenient to do so. I insisted to see the exact terms of this. They simply showed me the website price promise page. So I said there's nothing other than it has to be within 30miles. So I gave them the direct number and another 20 minutes later they eventually came back saying that the main line won't show it in stock as they were due in that day but not delivered (strange they told me they were physically there), but as a "good will" gesture as they were due in they will honour the deal.

Basically have to spend a lot of time not taking no as an answer with these price promise deals. Hopefully this may help someone else do this though.

Can't post the link of the picture of receipt but it's tinypic.com/r/2ut67ia/6 if anybody cares to see.

Prescott699

Thanks picked up 3 for the kids...

Guys_Dad

Prescott699 wrote: »

Thanks picked up 3 for the kids...

That's why the stores are out of stock.