We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Plusnet cancellation charges

Ms-Money-Penny
Posts: 1,604 Forumite
Just rang Plusnet to cancel broadband due to house sale and they want me to pay £25.00 cancellation fee, is there are way around this.
Moving in with relatives so no need of service in near future,
Moving in with relatives so no need of service in near future,
0
Comments
-
Ms-Money-Penny wrote: »Just rang Plusnet to cancel broadband due to house sale and they want me to pay £25.00 cancellation fee, is there are way around this.
No, it is a charge raised by BT for disconnecting, Plusnet and most ISP's pass it on to the customer.0 -
If you were migrating to another supplier (using a MAC) then there wouldn't be a charge. But as Cajef says BT (Openreach) levy this charge when a contract is terminated (so as to remove tag markers from the line, I believe) so most ISPs pass it on.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards