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Plusnet cancellation charges
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Ms-Money-Penny
Posts: 1,604 Forumite
Just rang Plusnet to cancel broadband due to house sale and they want me to pay £25.00 cancellation fee, is there are way around this.
Moving in with relatives so no need of service in near future,
Moving in with relatives so no need of service in near future,
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Ms-Money-Penny wrote: »Just rang Plusnet to cancel broadband due to house sale and they want me to pay £25.00 cancellation fee, is there are way around this.
No, it is a charge raised by BT for disconnecting, Plusnet and most ISP's pass it on to the customer.0 -
If you were migrating to another supplier (using a MAC) then there wouldn't be a charge. But as Cajef says BT (Openreach) levy this charge when a contract is terminated (so as to remove tag markers from the line, I believe) so most ISPs pass it on.0
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