Virgin BB /WiFi keeps dropping

visidigi

Swansea tech support, you have to go through the Indian script buddies first, then ask to be escalated.

My problem happened on both the SH and my own router.

AmboMan_3

Try connecting directly to the Virgin modem using an ethernet cable. If the service doesn't drop when connected directly, it's a problem with the Belkin router. As suggested, try updating your firmware and changing wireless channel.

If the Belkin router in FUBAR then call Virgin before buying a new one, as they may send you out a free Superhub.

visidigi

AmboMan wrote: »

Try connecting directly to the Virgin modem using an ethernet cable. If the service doesn't drop when connected directly, it's a problem with the Belkin router. As suggested, try updating your firmware and changing wireless channel.

If the Belkin router in FUBAR then call Virgin before buying a new one, as they may send you out a free Superhub.

No its not.

I replaced my router, within a few days, same problem.

I can get 50mb on wired, and now 44 on wireless.Since the superhub was replaced.