Very High Gas Bill

Juliebump92

Hi, this is my first time here. I'm just very confused and angered over my final gas bill (we have moved now) it's a bill for the previous property. We're with EDF, and for 11 months we were billed...

24 Dec 2011 - 1st Nov 2012
£849.14

In the first couple of months of moving in, we did use the heating a bit more. But for around 6 months we hardly used the heating if I remember correctly. Just the gas cooker we used.

I'm new to bills etc so the bill could be correct, but its a two bedroom cottage house, it just seems insane. I know gas and electricity is now getting more expensive.

I can supply you with more details, our standing charge is 314 days @ 22.00p

Regards,

Juliet

jalexa

Juliebump92 wrote: »

I can supply you with more details,

Welcome to the forum. A meter, unless successfully challenged for inaccuracy, is proof positive of consumption.

To get meaningful help here you need to post the *exact* dates and readings from your bill.

Juliebump92

Ok here goes...

24 Dec 11 to Apr 12
Previous 6470 (C) Latest 6699 (A)
Units 229* kWH split 7217 at 3.886p - Total £280.45

17 Apr 12 to 23 July 12
Previous 5687 (A) Latest 6279 (E)
Units 592* kWh split 6592 at 3.886p - Total £256.17

24 July 12 to 01 Nov 12
Previous 6279 (E) Latest 6836 (C)
Units 557* kWh split 6202 at 3.384p - Total £209.88
Standing Charge 314 Days at 22.00p £69.08


Total Gas Charges £815.58
Dual Fuel Discount £6.88cr
VAT £40.44

notbritishgas

Hi, how was the meter reading taken on 24 Dec 2011 when you moved in, did you take it and pass on to your supplier, did someone else take it, perhaps they relied on the final reading from the outgoing tenant, or did no one.

I ask because if that initial reading was incorrect then the bill could be inflated.

Edit: Now seen yourlatest post. Did you take the "C" reading on 24 Dec.
Also you are being billed for an imperial meter, make sure that is the type of meter you have, it will have cu ft on it. If it has m3 on it then you are being overcharged.

Juliebump92

notbritishgas wrote: »

Hi, how was the meter reading taken on 24 Dec 2011 when you moved in, did you take it and pass on to your supplier, did someone else take it, perhaps they relied on the final reading from the outgoing tenant, or did no one.

I ask because if that initial reading was incorrect then the bill could be inflated.

Edit: Now seen yourlatest post. Did you take the "C" reading on 24 Dec.
Also you are being billed for an imperial meter, make sure that is the type of meter you have, it will have cu ft on it. If it has m3 on it then you are being overcharged.

How do I find out what type of meter it was, now that we have moved

notbritishgas

Juliebump92 wrote: »

How do I find out what type of meter it was, now that we have moved

Ah sorry, I missed that bit in your OP.
The only way would be to go back and look:eek: but who took the initial reading?

Edit: but looking at your meter readings, they are 4 digits so most likely it is an imperial meter, I think. But it is important you say who took the first reading.

Juliebump92

Can't really go back there to be honest, can't I just phone EDF and ask them, and that was my reading.

Juliebump92

I have found a reading for gas which I took just before moving out, and that is 6836 8.

The 8 was the red number, does this help?

jalexa

Juliebump92 wrote: »

24 Dec 11 to Apr 12
Previous 6470 (C) Latest 6699 (A)
Units 229* kWH split 7217 at 3.886p - Total £280.45

17 Apr 12 to 23 July 12
Previous 5687 (A) Latest 6279 (E)
Units 592* kWh split 6592 at 3.886p - Total £256.17

Something not right there. Is that a bill error or a typo?

notbritishgas

Juliebump92 wrote: »

Ok here goes...

24 Dec 11 to Apr 12
Previous 6470 (C) Latest 6699 (A)
Units 229* kWH split 7217 at 3.886p - Total £280.45

17 Apr 12 to 23 July 12
Previous 5687 (A) Latest 6279 (E)
Units 592* kWh split 6592 at 3.886p - Total £256.17

24 July 12 to 01 Nov 12
Previous 6279 (E) Latest 6836 (C)
Units 557* kWh split 6202 at 3.384p - Total £209.88
Standing Charge 314 Days at 22.00p £69.08


Total Gas Charges £815.58
Dual Fuel Discount £6.88cr
VAT £40.44

OK lets try another tack. I have now studied the above.

On the first bill the April 12 reading was 6699 but on the second bill the 17 April reading was 5687, it appears to have gone down, and so you are being charged for that gas twice?

For the April to July period you used 592 units = 18648 kwh in the summer, no way.

Edit: oh jalexa you beat me to it!

Juliebump92

jalexa wrote: »

Something not right there. Is that a bill error or a typo?

Actually it's correct, I only just noticed that too. I'll ring them