Which broadband do I need?

sniggings

thetangerinebear wrote: »

Oooh, what can you buy that increases coverage in your house. I live in a very average 3 bed terrace so hardly massive!!:)

EE says I can get broadband but only 6mbps for normal broadband which sounds really slow.

6 is not slow! 6 is fine for most things.

Not something I have bought myself but a post on here will get you the one to buy but here is a link of the type of thing
http://www.currys.co.uk/gbuk/other-wireless-solutions/321_3423_32064_xx_xx/xx-criteria.html

sniggings

thetangerinebear wrote: »

Oooh, what can you buy that increases coverage in your house. I live in a very average 3 bed terrace so hardly massive!!:)

EE says I can get broadband but only 6mbps for normal broadband which sounds really slow.

oh and if you do go for EE there router is meant to be really good.

dexterlivi

sniggings wrote: »

Early days but I have found them excellent, they told be I would get 14mb speed before signing up and true to their word it's 14mb, they told me I would be live on the 15th Nov and at 2.30am that morning got an email to say I was live, the router was delivered the day before, they only problem I can see is they customer service, I had a small problem, turned out to be nothing to do with them but I had a run around with being put throught to T-mobile then EE, as they had it in their heads it was a mobile phone issue, but they were polite, and when they finally got it into their heads it was not a mobile phone issue I had sloved the problem my self, but as I'm up and running now, hopefully no need to ring again.

Just phoned EE and I can only get up to 3.4 mb.Unfortuantly as no one offers fibre in the village, I have no other option.

duchy

Odds are if you live in a average size house that the broadband can reach upstairs but you may need a channel change. Give your provider a call

sniggings

dexterlivi wrote: »

Just phoned EE and I can only get up to 3.4 mb.Unfortuantly as no one offers fibre in the village, I have no other option.

Mines not fibre either but I get 14mb, it depends on a lot of facts, your phoneline, the distance from the exchange etc

depending what you want to use your connection for, 3.4 if you can get it is still ok for most stuff, general surfing and even watching streaming video, the only thing you may find slow is downloading stuff but you may not do much of that.

If you can get the £16,50 offer then it's still worth it as a phoneline by itself is in he £10-£16 range.

penrhyn

OP if you have BT Infinity and can afford it keep it. The problem you are having with wifi is down to your router.
You may have need to change the channel to improve the coverage, or move it to a more central location. Cordless phone base stations are one possible culprit along with neighbours broadband.
I'd suggest downloading inSSIDer onto your laptop and scanning for interference.
If the problem is getting your wireless to the top of the house then a pair of homeplugs or a wireless extender could be used.
Example of the latter here.
http://www.amazon.co.uk/TL-WPA281KIT-Powerline-Extender-Wireless-Starter/dp/B0067GS29W/ref=sr_1_7?ie=UTF8&qid=1353342084&sr=8-7

baxtor

penrhyn wrote: »

OP if you have BT Infinity and can afford it keep it. The problem you are having with wifi is down to your router.

Hi penrhyn

Are you with BT? I have been with orange for years but am considering changing to BT. I am currently paying orange £25.52 a month just for broadband plus line rental to BT.

I know I have been paying well over the odds but I stuck with orange because for over ten years I did not have a single problem and my attitude was "if it aint broke dont fix it!"

However, now things have changed. I now have continual problems trying to log on to the internet. The orange help line service is appalling. The operatives are always "very busy" and I am continually advised to try later or come back another day.

I have received an offer from BT which is very attractive. It would amount to about £24.50 a month for line rental plus broadband; plus free mobile wifi; plus unlimited UK anytime calls.

Orange are offering line rental; plus broadband; plus free evening and weekend calls for £29. No mobile wifi.

Price-wise it is a no-brainer, BT is a much more attractive offer. From what I have seen on this forum they dont have a good reputation for customer service so I dont have any great expectations there.

I would be very interested to know what existing customers of BT think about the service.

Incidentally, BT also offer a free Home hub which apparently has "smart wireless" which selects the strongest channel.

What is your opinion? Thanks for your time.

penrhyn

baxtor wrote: »

Hi penrhyn

Are you with BT? I have been with orange for years but am considering changing to BT. I am currently paying orange £25.52 a month just for broadband plus line rental to BT.

I know I have been paying well over the odds but I stuck with orange because for over ten years I did not have a single problem and my attitude was "if it aint broke dont fix it!"

However, now things have changed. I now have continual problems trying to log on to the internet. The orange help line service is appalling. The operatives are always "very busy" and I am continually advised to try later or come back another day.

I have received an offer from BT which is very attractive. It would amount to about £24.50 a month for line rental plus broadband; plus free mobile wifi; plus unlimited UK anytime calls.

Orange are offering line rental; plus broadband; plus free evening and weekend calls for £29. No mobile wifi.

Price-wise it is a no-brainer, BT is a much more attractive offer. From what I have seen on this forum they dont have a good reputation for customer service so I dont have any great expectations there.

I would be very interested to know what existing customers of BT think about the service.

Incidentally, BT also offer a free Home hub which apparently has "smart wireless" which selects the strongest channel.

What is your opinion? Thanks for your time.

No I'm not with BT, I did work for one of their major suppliers for many years

I'd suggest doing an exchange search with Samknows to see what is available at your exchange.
If Sky/Easynet LLU is available I'd price that up for comparison.
The new SR101 router is pretty good range wise.

macman

There are plenty of alternatives to BT is you don't have any LLU options. All using the BT network but better service and cheaper.

baxtor

I need to make a choice whether to stay with Orange (now EE) or move to another ISP. EE are offering me Broadband plus line rental plus evenings and weekends free for £29.50. No mobile wifi.

It is the mobile wifi that is the sticking point for me. If EE were to add this to the package on offer then I would go for it.

Does anyone know whether EE are likely to be flexible with this? Do their customer service sales people have any powers to negotiate?