T-Mobile Early Upgrade

Beancounter

My T-Mobile contract doesn't expire till March 2014 but I have just logged onto my account and it says I am eligible for an early upgrade.

The deal says " We'll give you a 25% discount on the monthly payments you have left."

I am paying a fiver for 100 mins, 500 texts and 750mg internet. Am I reading this offer correctly that we would have to pay £3.75 a month on top of the cost of a new contract?

Anyone else had this offer?

grumbler

I think you'll have to pay one-off termination charge ~£3.75*4

However, early upgrades hardly ever are good value for money.

Beancounter

Do you mean £3.75 x 16 as my contract doesn't expire until March 2014?

Seems a bit strange offering an upgrade so early into my contract. I have another account which has the upgrade message for January. (this one was taken out a couple of months later)

Nereis

Looks like tmob have taken on oranges approach to early upgrades. You can do it after 6months in contract, and as said, it involves an upfront charge of £60 in your case and you'd then be free to upgrade/start a new contract with tmobile. Only worth it if you're desperately unhappy with your current contract.

Worth noting, you have to pay off to your contract end date, not your upgrade date.

Beancounter

This contract is for my wife and she is happy with what we get, she would like a new phone but it would be cheaper buying a handset on it's own.

grumbler

Beancounter wrote: »

Do you mean £3.75 x 16 as my contract doesn't expire until March 2014?

Yes, although I couldn't imagine that it really was 2014 ...

millarat

I recently took a upgrade early with t-mobile. however when my lastest bill arrived i had been charged £550 for the two phones althought i was clearly told there would be a £56 pound charge for the early upgrade. now £550 pounds outta pocket and a £5 a day over draft fee. Please help

Beancounter

millarat wrote: »

I recently took a upgrade early with t-mobile. however when my lastest bill arrived i had been charged £550 for the two phones althought i was clearly told there would be a £56 pound charge for the early upgrade. now £550 pounds outta pocket and a £5 a day over draft fee. Please help

Did you get anything in writing from T-Mobile? When I renewed both my contracts I got the details on an email from the rep I spoke to.

millarat

No got nothing but the phones and a <£56 quid fee. Then the shock oh ma life.

Beancounter

Take it up with them now, maybe you can still cancel if its within 7 days? Even if not complain now!

millarat

Problem is i didnt know until ma bill arrived which is now 28 days after the start oh the change