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Faulty Blackberry 9900 please advice

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Comments

  • by the way I am entitled to a replacement under SOGA, it clearly states that I can ask for a repair or replacement.

    Its the word OR that is taken into account.
  • Why is there a likelihood that the phone will come back scratched? You can't make up the law and then complain because others' don't agree with your flawed interpretation.
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    ynasira wrote: »
    by the way I am entitled to a replacement under SOGA, it clearly states that I can ask for a repair or replacement.

    Its the word OR that is taken into account.
    Is there a problem with you understanding what is written ???

    You are entitled to a repair or a replacement at the suppliers discretion
    It's not just about the money
  • Emy1501
    Emy1501 Posts: 1,798 Forumite
    I agree with others that your interpretation of the law is wrong OP.

    At the same time if you wish you could consider small claims court and leave the decision to a judge.

    To be honest chance of provider defending matter is small
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